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Garber Automall

(251 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 848-1224 (888) 848-1224
Used (888) 232-6380 (888) 232-6380
Service (888) 424-8322 (888) 424-8322

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garber Automall from DealerRater.

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Not sure what you want here

Really don't have anything else to say about the experience. An excellent should cover every thing. It would be nice if the dealership offered something free besides coffee. Perhaps a small drink dispenser?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Richard, Thank you for posting your experience with us. We will certainly look into offering something other than coffee in the future. Thanks again!

Very friendly and knowledgeable

Chris Nason was very helpful and went out of the way to help us during and after the purchase of our new car. I will be looking for Chris Nason the next time I go to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dennis, We are glad you had a great experience with your new car purchase and with Chris! We pride ourselves in our knowledgeable staff and appreciate you telling others!

Great Service, Great Dealership

Everyone that helped my family and I were very pleasant and willing to make a deal that was best for me. I would certainly recommend this dealership to my friends and family and would use their services again, if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rachel, Thank you for taking the time to tell everyone about your experience. We are pleased it was a great one and appreciate that you are going to tell others about it! Thanks!

Great Service

JR helped me with awesome service. My kids left several important items after we picked up our car. J R called me when he found them and held them until I could come back the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, We have a great team in service and JR has been with our company for quite awhile. We always try to go above and beyond and it looks like we succeeded! Thanks for sharing!

Great service from a super Automall

My Service Advisor, John Barrett, is the best in the business. He always shoots straight but with good humor. Probably needs a raise as he is an asset to Garber Automall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ronald, John is absolutely great and we are lucky to have him on our team! Thank you for the great review and for your business!

Fourth time buyer.

This is our fourth vehicle from Garber at the experience was very good. Our salesman Troy was great to work with and worked very hard to find exactly what we wanted. Love our new 2014 Impala 2LTZ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

JRW, wow wghat can we say? Thank you, Thank you, Thank you, Thank you!!!!

Excellent service and communication

I enjoyed this experience. The service rep did listen to my concerns. He kept me informed about the issue and delivered my car when promised. Cool...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, Listening to what people have to say is our number one goal! Thank you for the great review we really appreciate it!

Oil Change

Super friendly and helpful! WAY WAY better then the Chevy at the Avenues! I don't mind the 45 minute drive because you guys are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stephanie, Thank you so much for taking the time and making the drive to Garber. So many folks do and we try to make sure they all feel like you do about us! Thanks again!

Great service, friendly atmosphere

Our salesman was friendly and very helpful. Also the entire staff was very friendly. I loved doing business with them and will highly recommend your dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ricky, We are glad you had a great experience and thank you so much for letting others know about us! Thank you!

Great service

Rob Burton is a super fellow. Were if not for him I wouldn't trade there. Your mechanics are very good as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Edwin, Thanks for taking the time to tell people about Rob and Garber. He has been here a very long time and everyone who he comes in contact with feels like you do!