Silver Auto Sales Inc.

We purchased a 2014 Hyundai Santa Fe from Ron Westerfield. Best car buying experience ever! The prices are no haggle so that takes a lot of stress out of the situation in the first place. They are upfront, allowed us to take the vehicle for a drive on our own, and when we stated we had our own financing they did not pressure us to go through them. We returned the next day to give them a check and we were in and out in about an hour. They also gave us a $100 more on our trade in than a previous dealer had offered. I had contact with Ron, Mike, Zac, Kathy, and Pam at this location and they were all AWESOME. We LOVE our new car and are very happy with the purchase.

I should have known from the coffee but they seemed to be nice when I walked in. The car I went in for had a deposit on it. I was able to drive another model that was available but wasn't exactly what I wanted. I didn't like the salesman snappy arrogant attitude. He addressed several times that they sale hundreds of cars but he wasn't knowledgeable enough to know anything about either of the cars because they sale so many car a week. He was just a man with a job trying to get a check. I felt like the salesman was trying to insult my intelligence and he knew nothing about the cars I'm inquiring about. Salesman gone wrong.

The deal was cool but, the car hadn't been serviced since they had it for over a month! Quart low of oil, low on antifreeze, busted CV boot and I had to beg to get gas in the car and then they didn't fill it up. I don't see myself doing business with them again. They also lied and said i could'nt use the plate off my trade in to charge me $10 for a temporary plate i didn't need.

Purchased a 2008 Silverado LT.. at a very fair price ..they let me take a solo test drive not once but twice i test drove it until i was satisfied that it was in good working order.. there was no pressure from anyone at the place Mike Martin was very cool and patient. .the whole process in and out was maybe an hour and a half. . Will definitely be back.. best price on that kind of vehicle 50 square miles from highland Indiana and i live near several dealers! !

We went to see a car here a few months ago. The car looked to be in good condition, but when we took it for a test drive, the service engine light came on. We told the sales person about it and he said he would have it checked out. We were still ok with the car hoping that the check engine would be resolved the next day as the car felt fine to drive. We went ahead with negotiating a rate and informed the dealer that we would purchase using a loan and we were already approved for a loan through our financial institution. Yet, we wanted to see what the finance dept at the dealer would offer on the loan. The sales person introduced us to a lady in finance, who took down all our details and even the letter from our financial institution showing our preapproval limit and interest rates. The next day we waited for a call back on the cars condition and even from finance as was promised. We received no call from them. When we called they said they would get back to us. A month later we received a letter from the dealers financial institution saying that a loan cannot be granted to us. No one called back either from sales or finance which left a serious distaste about the dealer. I am thankful that the check engine light came on at the right time and delayed our decision on the car. If dealers don't call back their prospective customers then who's to say what happens after someone actually buys the car from them !

We called ahead about the car and when we got they they had everything ready for us. Everyone there was nice and friendly.

I just purchased a 2008 Ford Focus that was advertised on the internet and I was suprised that the car was there. Some dealerships don't have the car your looking for. Silver Auto Sales did and the sales man was nice and I will recommend my friends and family to them.

The vehicles that we were shown were pretty much junk. We had spoken with a salesman prior to coming and told him the cars we were interested in, and when we got there one of the 3 vehicles was out on a loan (this is one he supposedly put a hold on), so we weren't even able to see it. We saw a red Toyota Corolla that they had pulled up, but when we shut it off and tried to restart it, it failed to start. We also saw a black Honda Civic that had horribly pulsating brakes, and the salesman did not even mention the brakes, not even as a warning when we took it for a test drive! The cars looked great in the pictures, but in person they are really dirty, scratched and scuffed and we saw one with a huge crack in the front windshield (black Civic). When the crack was mentioned with the salesperson, he said if we were concerned with the scratches, cracks and such we should raise our price point. Oh yeah, and they will not wheel and deal (aka...negotiate). While we were waiting we also heard a different salesman complaining about a woman calling in about her vehicle that was getting fixed. He said that they thought the carburetor was flooded to the customer over the phone, but we heard them continuously trying to start a car (I am talking like minutes at a time, trying to crank this thing). It was more than likely an electrical problem, but they just kept doing the same thing and outright lied to the customer. They also sold a vehicle to a gentleman and when the customer mentioned the wear on the tires, the salesman said, "well, when you buy a used car you should figure on having to buy a new set of tires". We will not be returning to look at any of their vehicles.

Customer service was average. But the finance lady was terrible. She added extra charges onto contract that we didnt agree upon. After I discovered it, she got really upset and it seem like she didnt want to write the deal up anymore. Once she finally wrote it up and we were done, she didnt say anything to me but sign here. No congrats on your purchase..no thank you..no nothing. Sales customer service - B Finances department - F+

Bought a Gmc truck with 188k back in march of 2013. Truck still runs like new, they are pretty trustworthy people. My sales guy was marty, he did a good job answering any question i had.