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Silver Auto Sales Inc.

(110 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
(815) 534-1275 (815) 534-1275

Reviews

(110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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CAR PURCHASE from Silver Auto

Wonderful experience. The salesman I worked with was Mike Carroll. He could not have been more professional. No only did he answer all my questions about the car he picked my husband and I up at the airport. The car was everything he told me it was. We flew to Chicago and drove it back to Mississippi. Would do it again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ok overall its a business

I didn't purchase a vehicle because there was no negoation. I wanted to work with him but we could not come to an agreement. He was set on his price and that was it. The vehicle had 229,000 miles. No one wants a vehicle with that amount of miles without negotiating. The vehicle will soon need a new engine with those miles.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2007 Camry

Just wanted to tell you what a good experience we had buying a car from you guys. Mike Carroll made our experience effortless & Ron in finance was great. I will be telling others of our great experience with you and when it's time to buy another car you will be our first choice. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service, Fast, Trustworthy

Excellent customer service. I bought the car site unseen and it was in the exact condition as mentioned on their website. The service was great, Zac even test drove the car and gave it a thorough look over for me to feel more comfortable in buying it without seeing it. Fast, Excellent customer service, Great to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great, Great Experience

Just bought a used car from Silver. What a refreshing experience. Like most people I was apprehensive about purchasing a used car. The people at Silver really took the time to look out for me and my daughter. We were purchasing a car for our daughter who is leaving for college soon, and as a Dad I am worried about the car in a mechanical sense while all my daughter was interested in was if it had an AUX connection. Mike Carroll was very patient and attentive to both of our needs. He offered some much appreciated advice about a few different cars that we were looking at. He spent his own time, after working all day to stay with us and answer our questions on a Saturday afternoon. Then on Monday we came back to look at a few more cars, and he ran in the rain to get the 3 cars that we wanted to test drive. Zach the sales manager made the purchase hassle free and was upfront with the paperwork. I will most definitely recommend Silver Auto Sales to family and friends. The prices are clearly listed on the website and they are well below major dealer prices. So, if you don't mind the little drive it is WELL worth the effort. Mike and Zach you have a customer for life. Thank you for the great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes Benz and Spare Key

Hello Silver Team, I wanted to take a moment and share my experience while purchasing my wife's vehicle at your dealer. you provide a very friendly and enjoyable atmosphere, nobody is pressuring or rushing you to purchase a vehicle. They have the lowest priced vehicles, I did my research for three months until I found Silver. Their vehicles are also very reliable, we bought ours back in February and after 5 months not a single problem. Our Sales Person Mike Carroll, the greatest Sales Person we have ever met and believe me we have dealt with way too many sales persons. After purchasing our MB vehicle he told us that he was going to contact the previous owner to see if he still had the second set of keys of the vehicle and at first my wife and I looked at each other and said well hopefully he won't forget about us after we cross the exit door but he did not, three weeks later we received an envelope from Mike and sure enough it was the second set of keys (a savings of $200) Thank you Mike, I will definitely buy my next vehicle from Silver Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest, Easy, No pressure

We were looking for a specific car and they found one right away for us. Their asking price was under what we were expecting to pay. It was waiting for us at the front door for our test drive. It was the easiest car buying experience we've ever had! In and out in less than 2 hours and that includes the test drive! Highly recommend Silver Auto if you are looking for an honest dealership that offers a easy buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hyundai

Everyone was friendly and easy to work with. I will and do send friends and family here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alexander

Sales was quick and clean... did not feel pressured into buy, very relaxed environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 Accord Sport

I found the Accord Sport online and drove out to check it out. Traded in my Camry. Everything was great. Ron and NIck were easy to do with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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