Dale Earnhardt Jr. Buick GMC Cadillac

Paul is your ideal car sales representative to use! Very kind, honest, thorough, knowledgeable and overall easy going guy!

The people are courteous in person, but I recently took my truck to the service department for issues in the front drive train or suspension on October 21st and got it back on November 4th. It was still making same noise (clicking/popping) after I got it back, I took it back November 9th for same issues,. I got it back again after they said the issues were fixed again on November 12th, well it’s still making the same noise. They said that the right cv axle was replaced on the first visit, and they said a control arm was replaced on the most recent visit. This dealership has done nothing but waste my time, and it’s such a shame that they don’t seem to realize what a disgrace they are to GMC. I bought a brand new 2002 GMC Sierra and never had any issues or complaints, and then owned a used 2007 GMC Sierra that I was repaired a few issues myself during the time I had it. I would never recommend Dale Earnhardt Jr GMC of Tallahassee to anyone, and I noticed that I wasn’t the only customer dissatisfied with your service.

Paul Fannon my sales rep was so very helpful I live in Lafayette, LA and have never purchased a vehicle out of state but circumstances being what they were it was the smartest move. Paul handled things in a manner that I felt was above and beyond! I felt complete trust in him, in my phone conversations and in person meeting, when we finally met. He's a real honest down to earth guy!!! Also John Cray in the service department was a great help as well with my old vehicle that I traded in, as far as advising me of my options and again that trust factor.

Paul Fannon my sales rep was so very helpful I live in Lafayette, LA and have never purchased a vehicle out of state but circumstances being what they were it was the smartest move. Paul handled things in a manner that I felt was above and beyond! I felt complete trust in him, in my phone conversations and in person meeting, when we finally met. He's a real honest down to earth guy!!! Also John Cray in the service department was a great help as well with my old vehicle that I traded in, as far as advising me of my options and again that trust factor.

I went in on a Friday, was dressed in my normal T-Shirt, shorts and gym shoes, hey it is Florida, and honestly, the salesman that jumped me when I parked seemed to loose all interest the moment I said I was there to research vehicles. I asked to see inside the mid sized SUV's and of course the Yukon XL and Escalades, and he pretty much only wanted to show me 1 vehicle and I told him that wouldn't work I needed to see the size inside the vehicles. Well clearly they believe their vehicles are made of gold as none were unlocked, and the salesman clearly wasn't going to go get any keys for me to see and compare inside the vehicles. Well they lost a sale for both the GMC/Caddilac/Buick and their Chevrolet Dealership. May believe they can treat people badly and because Tallahassee is small we don't have a choice. Well Jacksonville isn't to far away, nor is Lakeland/Lake City and of course Orlando.

I recently purchased my third vehicle from Dale Earnhart GMC and specifically from Paul Fannon, a member of their sales staff (new and used). He is extremely professional, honest and trustworthy. He goes above and beyond to ensure the customer service is top notch. The dealership overall is exceptional! But Paul is the reason I will continue to be a life long customer.

The dealership is first class in all respects, and Paul Fannon is the most professional and trustworthy sales associate I have ever worked with. He is only person I will buy a vehicle from !

I came in for service and John Cray in the service department gave exceptional service!! Polite and caring, super impressed. I will be using this place again and want John each time! Thank you!

I came in looking to purchase a car in the future and met with John Cray. He was extremely knowledgeable when it came to car. Very patient with me because I'm just starting out looking for another vehicle.

This is an awesome dealership. I really enjoy the staff. Everyone really knows how to bring fun and energy to their work place. I will definitely be back!!