Reviews
Great Customer Service
I came in looking to purchase a car in the future and met with John Cray. He was extremely knowledgeable when it came to car. Very patient with me because I'm just starting out looking for another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Cheryl Meeks! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!
Excellent/trustworthy salesman
I recently purchased my third vehicle from Dale Earnhart GMC and specifically from Paul Fannon, a member of their sales staff (new and used). He is extremely professional, honest and trustworthy. He goes above and beyond to ensure the customer service is top notch. The dealership overall is exceptional! But Paul is the reason I will continue to be a life long customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don, we're happy to hear you had such a positive experience with our team! We really appreciate your feedback and look forward to sharing your comments with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This place is great
This is an awesome dealership. I really enjoy the staff. Everyone really knows how to bring fun and energy to their work place. I will definitely be back!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Samuel Barnes, we're happy you found our staff to be so supportive during your experience here at Dale Earnhardt Jr. Buick/GMC. Thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.
Repair Satisfaction
I purchased a Demo 2019 GMC Yukon XL from a dealership in Orlando and requested to have a couple of things taken care of before we left to come home. They were not addressed but when I called Dale Earnhardt GMC closer to where we live, they scheduled us an appointment, received my parts that needed to be replaced and handled everything above and beyond to make us happy! Very professional!! Thank you so much to the excellent staff in the parts department, accessories and detailing. Y’all are AWESOME 👏🏻
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Donna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Buick/GMC! We're happy to hear you had such a positive experience with our team and we'll make sure to pass along your comments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good experience
Bilal was great. Would recommend him and this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Rasmussen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Buick/GMC. Thank you for your kind review; we are happy to pass along your comments to the team! We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Buick/GMC
Buying Process
Great experience! Not too pushy with buying. Process was quick and easy. I?d go back for sure!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael Greaves, we are so happy to read such a great review and we're so pleased you enjoyed your visit to Dale Earnhardt Jr. Buick/GMC! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!
Rating
Got very good service, Explained everything that was done to the car. Garrett was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna Wolf Floyd, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!
Tracy Warner of Dale Earnhardt Jr. is the best!
Tracy Warner of Dale Earnhardt Jr. of Dale Earnhardt Jr. Buick/GMC is the guy to see. He provides great customer service and a pleasure to work with. I can't thank him enough for his accommodations and making sure I everything was satisfactory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michelle Pelt, we strive for 100% satisfaction and it is great to see you had such a positive experience at Dale Earnhardt Jr. Buick/GMC! We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Buick/GMC
Account Manaager
I was in the dealership to get my car tire/rim replaced. These items had to be ordered and as soon as the items were in, i received a call to set up my appointment. The customer service was 5 star and the facilities were clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Crockett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Buick/GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Retired corporate executive
Working with Tracy Warner on the purchase of a car. Outstanding followup and very responsive to my questions. Would highly recommend to friends and family. Still shopping but will purchase. Getting funds together
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Joyce Tobias, thank you for sharing your positive experience! We really appreciate your high star rating and look forward to your next visit!