Reviews
Best Buying Experience EVER!
I can not say enough about the excellent service we received on our recent purchase of a New Ford F-150 FX4. The Staff went out of there way to make us comfortable and ensure that we had the best buying experience EVER! Troy (Internet Sales Manager) will leave no stone unturned to find the vehicle your looking for as well as exceed you purchase expectations. We will be returning to Gary Yeoman Ford for all our future FORD Purchasing needs. Thanks again Troy you Rock!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome! So glad we could help - Troy Lerdo, Internet Sales Director
Excellent Service
Chaz has always been very nice calls people back and lets them know whats going on with their car its nice to have a good employee like him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback and it's great to hear that Chaz has been a great service to you! - Carlos Lira,General Manager
Car sales
After several communications via text messages, I went to the dealership only to discover that they did not have a single vehicle on the lot that I had inquired about. I was told they all had been sold "yesterday"! Will not come back here. After all the written communications, the saleswoman again had to ask what vehicles I was interested in! WOW!!! These folks only want your $$$. Customer Service here is Out the Window!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time for leaving a review with us. I'm very sorry to hear about your unsatisfactory experience with us, as it is not in our intention to leave any customer unhappy. I definitely value your time and your loyalty to our store, so I would like to address your concerns directly to improve the weaknesses in our team. Please feel free to contact me directly at your convenience at clira@garyyeomansford.com or at 386-274-6700. Carlos Lira-General Manager
We were very pleased with the dealership and especially...
We were very pleased with the dealership and especially Jerry. We came twice before we made a purchase and he spent a lot of time with us and is very knowledgeable about both Lincolns and Fords. We have been GM people for many years and Jerry knew that, but still treated us like we were return customers. We returned for service yesterday and he saw that we were taken care of and stayed with us. You also get an A+ for having someone show us seniors about the SYNC system.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad that you chose to do business with us! Jerry is lucky to have great customers like you. Hope the SYNC system is a joy to have in your new vehicle- Carlos Lira, General Manager
Brian is a very well informed and polite salesman.He...
Brian is a very well informed and polite salesman.He explained to us in detail, answers about any question we had about the Mustang. He is an asset to the dealership and I would recommend him to friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to hear! Thank you for the great review. Brian will be glad to hear the kind words you had to say - Carlos Lira, General Manager
I had a great experience with Brian at Gary Yeoman's...
I had a great experience with Brian at Gary Yeoman's Ford. They went above and beyond to help me in my search for the right vehicle. I've already recommended them to a few friends of mine looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We appreciate great customers such as yourself. - Carlos Lira, General Manager
Brian unklebach was amazing. He was very helpful and went...
Brian unklebach was amazing. He was very helpful and went above the level of customer service that I would ever expect from a person. George Williams, from the finance department was awesome. He explained everything in detail and made sure we understood everything. I am certain whenever we are ready to buy again that we will buy from the dealership. I look forward to the day we have the pleasure of doing business with Brian and George again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kristeen - thank for leaving a review with us. I'm so glad that you had such a fantastic experience with us. We truly appreciate your business. - Carlos Lira, General Manager
Paul Opezzo exceeded my expectations on delivering...
Paul Opezzo exceeded my expectations on delivering Customer Service. He kept constant communication and follow up regarding the purchase of my new truck. Good Job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback! We're glad to hear that Paul was such a great help to you. Hope the truck is treating you well- Carlos Lira, General Manager
I started my new car purchase by using the ON-Line chat....
I started my new car purchase by using the ON-Line chat. I let the person know what I was looking for (New 2013 Ford Edge), let them know about my trade-in vehicle and down payment and how much I needed my final payment to be. Carlos Caldaza sent me a couple vehicle descriptions (invoice stuff) that might work. After reviewing them, he tried several different options to make the payment where I needed it to be. At first it did not work, we were asking for too much car for what we wanted to afford. Carlos followed up with a few more car (Edge) options. A few minutes after reviewing them I drove to the dealership to personally look at them. Within 15 minutes, I had identified the vehicle I wanted and he returned with an offer that hit our desired payment perfectly. My wife was amazed at the quality of the car, the professionalism and expertise of not only Mr. Caldaza, but the finance person, the electronic systems person... If you want a great new car or truck and don't want to work with someone who needs to ask a manager if an offer can be approved, you owe it to yourself to give Gary Yeoman's a try at your business. This is my second vehicle purchase from them and it will not be my last.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went to Gary Yeomans because they were the only dealer...
I went to Gary Yeomans because they were the only dealer in my area with the vehicle that I wanted. I had spoken with John Chariton via email and he met me at the dealership with the vehicle requested. We test drove two vehicles, I chose one and got the deal that I wanted with only minor negotiation. John was courteous and helpful during the entire process. I would go back to this dealer and salesman in a heartbeat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car