Reviews
Jude Williams....IDK what u want in this space....
This was my 3rd lease from Kia in Salem Oregon. First of all I LOVE their cars. I've leased 2 Souls & decided to go for the Sportage. This one is amazing and feels like a $50,000 car. U must test drive. We worked with Steve Wolfe.....and would highly recommend asking for him. He got our payments down to where they were reasonable for me. Also he was very thorough in going over with me all the details. Thanks Kia. And thanks Steve Wolfe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jude - All of us at Power Kia congratulate you on your new car and appreciate the opportunity you presented to earn your business! Steve is a great addition to our sales team and we are glad you had the opportunity to work with him. I will be sure to pass along this great feedback. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
My new 2016 Optima Kia
My husband and I was in to buy a Optima we had seen Jim Roden a couple month ago a really liked his service and the onesty he gave us. He was very helpful getting us into this car as I was upside down in my Suv I had just bought 7 mo ago. They did all they could with discounts and incentives and it all worked for us.. I would highly recommend Jim Roden as he treated us like a very good friend in need. Absolutely love my new car. Thanks Jim.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Customer Service
Dwayne was awesome. We had a unique situation where we were trading in two vehicles for my new Sorento. We knew exactly what we wanted from the color to the amenities. Dwayne did it! We have had four Kia's previously and I knew my next one was my Sorento. In fact, we liked the service and how easy it was we came back and purchased our Forte hatchback. Thanks again Dwayne and Power Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tracy - Thank you and congrats on your purchases! At Power Kia, we always strive to meet the needs of our customers no matter the situation. I will be sure to share your feedback with Dwayne. Please let us know if we can ever help you in the future. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Honest reliable feedback
Time again I have come to evaluate that I receive honest, reliable feedback on my service needs. It is a good feeling when you can trust what you are being told about your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, thank you so much for taking the time to write this great review! I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great People
Jose was excellent. I stopped by just to look at the new 2017 Fortes and after asking me some questions to find out what was important and what was not he showed me some other cars on the lot that would fit into what I was looking for. Needless to say we ended up buying a car that day because he found us something that fit all of our needs and was in our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melissa - Congratulations on your new purchase! We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it right for them. I will be sure to pass along your praises to Jose. We look forward to working with you during your next visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Easy buy
Easy and no pressure to buy anything but what I came in to buy.Didn't expect however to wait almost an hour to find the car I was told about.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert - Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great friendly and professional staff
Everybody was very friendly and professional. Wayne Kronke, our salesperson, in particular made our purchase experience painless and pleasant. All the staff we met such as Andre' in parts enhanced our experience. Due to your staff we would not hesitate to purchase from Power again or to recommend family and friends to your dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Wayne worked hard enough to make your purchase completely painless and pleasant. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service!
Everyone is friendly and able to answer questions when I have one. I felt like I got wonderful service in a reasonable amount of time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Megan, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so wonderful. We look forward to seeing you again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
120,000 maintenance
I wanted the 120,000 mile service but they only did an oil change saying it didn't need the rest. that leaves me w concern.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Louisa - Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service
Jeremy was super helpful and friendly. He didn't try to persuade us into something we could not afford and both my daughter and myself are very happy with our choices
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amanda - Thank you for leaving us this great review. We are very happy to hear that Jeremy could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Shane Matheny - Sales Manager - 866-979-8765