Reviews
Awesome dealership
First time buyer at Columbus AutoSource and glad I went. They are friendly and so helpful. I truely recommend buying from them. They had plenty of cars to choose from and willing to work with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not a bad place... but
Took the day to drive about 2 hrs, for a certain car they showed in stock, only to be slightly disappointed in the condition of the car. When I started up the car, the smell of the previous smoker, hit me strong. Told them it was a “non-selling” point for me. They suggested an air freshener? Handed them back the key, and said “No Thanks”.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jenny C
As soon as you walk in the door everyone was very friendly and helpful. The guys went out of their way to assist me with my purchase, even stayed late to complete the transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business, Jenny! We appreciate you taking the time to review your experience with our dealership and staff. We hope you will reach out to us whenever you have an automotive concern of any sort---purchase or service.
Awesome Experience
Chris was excellent and easy going. No hard pressure sales with excellent customer service. Service department was friendly and knowledgeable...Highly recommend and ask for Chris.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
terrible
Pushy sales manager, they lie to you to get you to buy a car and if there is something wrong with the vehicle they don't even want to own up to the fact that they sold you a xxxxty vehicle. Do not EVER buy a car from this place they are crooks.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT CAR
Chris and Ely made it a great experience . Make sure to ask for Chris. I would recommend this dealership to anyone. Car was super clean. Honest from the start.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Personal service
Best customer service; they listen to your needs and deliver. I have purchased 2 cars from them and my family has used them for years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cooks from Indiana
My wife and I seen this suburban on line it was just what we had been looking for! Called spoke to Chris (salesman) said they still had it and he would get it out and ready. We drove the 187 miles and it was out ready for us to see and test drive. We love it!!! Did all the paperwork and brought it home. On that Monday after we were there on Saturday Matt(manager) called and told us the financing did not go through because we lived out of state. Matt worked until he was able to get us financing in Indiana!! These guys were awesome, they work together and made this a painless has possible!! Columbus auto source is a great place. Thanks guys!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sue from Dublin Ohio
This is the only place I would buy a car from. Very curious, went out of their way to make sure I was happy with my purchase. I refer all my friends to this car dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Staff, Nice Vehicles
Josh was extremely prompt in returning my email about a vehicle they had for sale. Said they still had it, so we scheduled a test drive for the next day. My wife and I drove 3 hours from Kentucky and were really impressed when we pulled up and the vehicle was right out front ready for us to test drive. Car drove great and looked awesome. In the end, the lowest reasonable price and my highest budget couldn't meet(understandably so). Even though we left without a new car, I'm still really pleased with the friendliness and professionalism of everyone, namely Josh and Ely, at Columbus Auto Source. If you're in the market for a used car, you owe it to yourself to check these folks out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase