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Columbus Auto Source

(223 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 10:00am–6:30pm 10:00am–6:30pm
Tuesday 10:00am–6:30pm 10:00am–6:30pm
Wednesday 10:00am–6:30pm 10:00am–6:30pm
Thursday 10:00am–6:30pm 10:00am–6:30pm
Friday 10:00am–6:00pm 10:00am–6:00pm
Saturday 10:00am–5:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
(614) 384-5087 (614) 384-5087

Reviews

(223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Columbus Auto Source from DealerRater.

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Awesome dealership

First time buyer at Columbus AutoSource and glad I went. They are friendly and so helpful. I truely recommend buying from them. They had plenty of cars to choose from and willing to work with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Not a bad place... but

Took the day to drive about 2 hrs, for a certain car they showed in stock, only to be slightly disappointed in the condition of the car. When I started up the car, the smell of the previous smoker, hit me strong. Told them it was a “non-selling” point for me. They suggested an air freshener? Handed them back the key, and said “No Thanks”.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Jenny C

As soon as you walk in the door everyone was very friendly and helpful. The guys went out of their way to assist me with my purchase, even stayed late to complete the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business, Jenny! We appreciate you taking the time to review your experience with our dealership and staff. We hope you will reach out to us whenever you have an automotive concern of any sort---purchase or service.

Awesome Experience

Chris was excellent and easy going. No hard pressure sales with excellent customer service. Service department was friendly and knowledgeable...Highly recommend and ask for Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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terrible

Pushy sales manager, they lie to you to get you to buy a car and if there is something wrong with the vehicle they don't even want to own up to the fact that they sold you a xxxxty vehicle. Do not EVER buy a car from this place they are crooks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT CAR

Chris and Ely made it a great experience . Make sure to ask for Chris. I would recommend this dealership to anyone. Car was super clean. Honest from the start.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Personal service

Best customer service; they listen to your needs and deliver. I have purchased 2 cars from them and my family has used them for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cooks from Indiana

My wife and I seen this suburban on line it was just what we had been looking for! Called spoke to Chris (salesman) said they still had it and he would get it out and ready. We drove the 187 miles and it was out ready for us to see and test drive. We love it!!! Did all the paperwork and brought it home. On that Monday after we were there on Saturday Matt(manager) called and told us the financing did not go through because we lived out of state. Matt worked until he was able to get us financing in Indiana!! These guys were awesome, they work together and made this a painless has possible!! Columbus auto source is a great place. Thanks guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sue from Dublin Ohio

This is the only place I would buy a car from. Very curious, went out of their way to make sure I was happy with my purchase. I refer all my friends to this car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Staff, Nice Vehicles

Josh was extremely prompt in returning my email about a vehicle they had for sale. Said they still had it, so we scheduled a test drive for the next day. My wife and I drove 3 hours from Kentucky and were really impressed when we pulled up and the vehicle was right out front ready for us to test drive. Car drove great and looked awesome. In the end, the lowest reasonable price and my highest budget couldn't meet(understandably so). Even though we left without a new car, I'm still really pleased with the friendliness and professionalism of everyone, namely Josh and Ely, at Columbus Auto Source. If you're in the market for a used car, you owe it to yourself to check these folks out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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