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J & M Automotive

(2,398 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(2,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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Good preowned carsAt a fair price very helpful non-pushy...

Good preowned carsAt a fair price very helpful non-pushy sales overall good place to buy a good used car I would Purchase another car there overall good Place nice selection

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Overall very good experience. Would have liked floor...

Overall very good experience. Would have liked floor mats.Mike and Danielle very nice as well as person who answers phone. sincerely yours, Michael Foley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my first experience buying a car and it was...

This was my first experience buying a car and it was great. They found me affordable financing and the car is great. Highly recommend. Fantastic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great staff, great cars to choose from. Very easy buying...

Great staff, great cars to choose from. Very easy buying process. So happy with my new vehicle! Will definitely recommend this dealership to anyone looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I appreciate the no hassle experience at J+M. A fair deal...

I appreciate the no hassle experience at J+M. A fair deal and easy to work with employees. Mark was a great salesman. I would definitely work with J+M again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vinny is a great person to work with he is very down the...

Vinny is a great person to work with he is very down the earth person and made this experience so fun !! Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly and great to work with you family’s 3rd car...

Very friendly and great to work with you family’s 3rd car from Vinny and j and m auto they work wonders with you to meet what u want and try to make it happen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth and comfortable process. Mark was great to work...

Smooth and comfortable process. Mark was great to work with. Hard working and diligent. Smooth and easy transaction. Will buy again from J and M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent dealer

Purchased a 2000 F350 back in 2007.(initially there were some issues that were fixed with ball joints). Still own the truck and love it. My son just bought a 2018 Nissan Maxima SV and the whole process from test driving (brought the car home to go over) to financing was easy and professional. I will definitely come back as a repeat customer when looking to buy a used car that looks and drives like new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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You sell me bad car transmission issue nobody change the...

You sell me bad car transmission issue nobody change the fluid in the pan leaking in the pan for engine oil leaking shift for trans case broken sound when I start the engine in the morning All that after 3000 mile and you sell me the car $10,300 God not bless you for steal my money When I talk to your service guy issue on the transmission he say no that’s normal because when I pull the car in four wheel drive the car Never Move

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.