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J & M Automotive

(2,398 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(2,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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Mark was very pleasant to work with and very...

Mark was very pleasant to work with and very accommodating. He answered all of my questions and kept me updated throughout the whole process. He took care of any concerns that I had and made sure the new vehicle was thoroughly gone through. I'd recommend him and J & M to anyone. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Smooth process from sale to pickup. Steve was...

Smooth process from sale to pickup. Steve was knowledgeable and was able to find the perfect car for us. This is the second car we have purchased from J&M. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Super please with this dealership. Very profession and...

Super please with this dealership. Very profession and super welcoming I definitely recommend. They will also work with you on getting the best deal available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Norbert was a huge help in making the buying process nice...

Norbert was a huge help in making the buying process nice and easy. Pleasure to work with! Was our 3rd car from J&M and would come back for a 4th in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman who took care of us was super friendly and...

The salesman who took care of us was super friendly and extremely helpful in getting us what we wanted. The dealership is very nice, clean and well kept. Everyone here is great. I’d definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

:)

Had an amazing experience at J&M auto. They were easy to...

Had an amazing experience at J&M auto. They were easy to communicate with and did whatever they could to accommodate my needs. Steve Groppi helped me find the perfect car and let me test drive any other cars I wanted. Highly recommend!!!! Super clean and profession!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service and financing options. Steve...

Excellent customer service and financing options. Steve K. followed up in a timely manner and the purchase was seamless. Would definitely buy here next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Steve was great he got me the car I wanted no hassle...

Steve was great he got me the car I wanted no hassle great price great coverage and was friendly my car was picked up looking brand new showroom clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great job dealing with me. So nice ken and danielle...

Great job dealing with me. So nice ken and danielle really made me feel like I was in safe hands and I will have a safe car to drive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast friendly and so helpful would definitely come back...

Fast friendly and so helpful would definitely come back to work with Ken and the rest of the what feels like family keep up the good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.