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J & M Automotive

(592 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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EXCELLENT SERVICE

GREAT DEALERSHIP WITH POLITE AND PROFESSIONAL SALESMEN. HAPPY WITH MY PURCHASE AND WOULD RECOMMNED TO CUSTOMERS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience

Good buying experience with Sue. Great inventory to choose from. Would buy from J & M Auto again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Steve Magura

This is the Second Vehicle i have purchased from J & M. Steve was great and I felt no pressure to buy. I knew what I wanted when I came in and left satisfied. Ill be back for another vehicle when the time comes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our experience at J&M Automotive.

Good customer service and nice quality used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2007 Toyota Highlander

This is the first car i have purchased, and I'm happy to say it was a far more pleasant experience than I had expected. I went to a few other new and used dealerships before I came to J&M, and the environment here right from when I walked in was much calmer and welcoming than any of the others. Brian was very informative and helped me immensely in my choice of car (I came in with a list of about 7), and he made the process stress-free and easy. It doesn't even feel like a car dealership, they don't push you into buying anything, and everyone is honest. I would definitely recommend this to anyone looking for a used car, and I will come back if I am looking for a used car in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Experience at JM Automotive Today

So far,so good. Nice car,nice people,seem to know what they are doing. everything went smoothly,and quickly. I would refer other people to buy a vehicle from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Go buy a car from Steve Magura!

I had a great experience,...defientely workable up front and honest. The sale rep Steve was very personably and made our experiance very comfortable..Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, professional, met our needs

excellent customer service, friendly, met all our needs. professional and prompt service. we are a return customer. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Quick and easy, everyone was very cool here. Got a good price on the car. ooooooooooooooooooooooooooooooooooo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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excellent service

Everything went really smooth. There was no pressure from the salesmen at all. Only thing that could have been better was emails took a little time back and forth, but I understood the guys were busy. Very satisfied overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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