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J & M Automotive

(2,398 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(2,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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Efficient and thoroughly seamless process. Both Vinny and...

Efficient and thoroughly seamless process. Both Vinny and Danielle were very helpful.Time taken to explain the different vehicles and prices. No rush or pressure to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that Vinny and Dannielle were able to answer all of your questions and seamlessly help you through the purchasing process. Welcome to the J&M family, we wish you many happy and safe travels!

Ive purchased two vehicles from J&M auto and had a great...

Ive purchased two vehicles from J&M auto and had a great experience each time. I highly recommend them for all your automotive needs and services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome back! We are happy that our staff was able to provide you with another great experience. Thank you for continuing to be a part of the J&M family, we wish you many more happy and safe travels!

Great experience. Having Ken as a single point of contact...

Great experience. Having Ken as a single point of contact was awesome! He took care of everything - got the vehicle to our mechanic - DMV -paperwork ..... made the entire process relaxing and easy. I’m super excited about my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so happy that your so excited about your new car, and that Ken was able to make the whole process so easy and quick. Welcome to the J&M family, we wish you many happy and safe travels!

Ken was extremely pleasant to deal with, does not...

Ken was extremely pleasant to deal with, does not pressure the car shopper, and was great with follow up throughout the entire shopping and buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy that Ken kept you informed throughout your purchase and made it an easy process. Welcome to the J&M family, we wish you many happy and safe travels!

Milton was an absolute pleasure to work with! He made a...

Milton was an absolute pleasure to work with! He made a very anxiety provoking experience go with ease. Very personable and knowledgeable! All the staff at J&M are amazing! Would recommend 100 times over! THANK YOU AGAIN MILTON!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that Milton and our staff were able to make your purchase with us such an easy and help you feel at ease. Welcome to the J&M family, we wish you many happy and safe travels!

Steve K. was awesome he went way above and beyond to help...

Steve K. was awesome he went way above and beyond to help me get the car quickly into my hands when purchased. He did everything that I could ask for and more. Friendly and no pressure. I would recommend J&M to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy that Steve K was able to help you get into your new car so quickly. Welcome to the J&M family, we wish you many happy and safe travels!

Steve K was great. I have nothing bad to say. Everyone I...

Steve K was great. I have nothing bad to say. Everyone I dealt with were very efficient. I will tell all friends & family to go see him! Tky Theresa Burns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that Steve K and our staff were such a pleasure to work with. Thank you in advance for any one you send our way. Welcome to the J&M family, we wish you many happy and safe travels!

Outstanding job finding me a car that fits my budget and...

Outstanding job finding me a car that fits my budget and needs sales personal even receptionist at the front desk grated us nicely and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that our staff was friendly and able to find you a great car that fit your budget and needs. Welcome to the J&M family, we wish you many happy and safe travels!

Vinny was awesome and I very much appreciate his hard...

Vinny was awesome and I very much appreciate his hard work. Everything, I needed he made sure I was accommodated! This experience was done effortlessly and I will be sending lots of friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that Vinny was able to help you find a great vehicle and make sure all your questions were answered and needs met. Thank you in advance for any one you send our way! Welcome to the J&M family, we wish you many happy and safe travels!

This dealership has been very friendly and has a great...

This dealership has been very friendly and has a great atomosphere. Free coffee and hot chocolate are a major plus too! Plus the wait time was short and I wasn’t waiting hours so that’s always appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that our staff were friendly and was able to help you quickly. Welcome to the J&M family, we wish you many happy and safe travels!