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J & M Automotive

(2,398 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(2,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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Sue was great! I’ve purchased a car from J & M before but...

Sue was great! I’ve purchased a car from J & M before but she is always friendly and honest. She made the car buying experience accessible and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome back! We are happy that Sue made another purchase so great, friendly and honest. Thank you for continuing to be a part of the J&M family, we wish you many happy and safe travels!

I had such an incredible experience with the purchase of...

I had such an incredible experience with the purchase of my GMC Terrain. Sue was so knowledgeable, answered all my questions and made the process so simple! At the transaction Rich made all the paperwork a breeze! Would highly recommend heading to J&M for any of your car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy that Sue was able to make it incredible and was able to answer all your questions, and Rich made paperwork a breeze. Welcome to the J&M family, we wish you many happy and safe travels in your GMC Terrain!

Excellent customer service and great selection of...

Excellent customer service and great selection of vehicles. Was able to get the vehicle I wanted the same day. Would recommend everyone get their car from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that our staff was able to find you the vehicle you wanted and get you into it and on your way same day. Welcome to the J&M family, we wish you many happy and safe travels!

Friendly staff and more than helpful. Always returned...

Friendly staff and more than helpful. Always returned calls with in minutes. Have a great assortment of vehicles and mileage at more then great prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that our staff was helpful and kept in contact with you throughout your purchase. Welcome to the J&M family, we wish you many happy and safe travels!

Great experience. Will definitely come back again! Staff...

Great experience. Will definitely come back again! Staff is friendly and was very attentive to my needs in what I was looking to purchase. The process was also easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that our staff was able to make your purchase with us so friendly and easy. We look forward to being able to assist you with any of your future vehicle needs. Welcome to the J&M family, we wish you many happy and safe travels!

Really helpful and attentive. Vinny answered all my...

Really helpful and attentive. Vinny answered all my questions and was more than nice! I couldn’t be happier with the service here. I will definitely recommend j&m to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy that Vinny was helpful and attentive throughout your purchase. Welcome to the J&M family, we wish you many happy and safe travels!

Found the perfect truck and it was a great experience to...

Found the perfect truck and it was a great experience to purchase it. Within 3 days I'm driving off the lot with a great warranty and theyserviced/ inspected more than I imagined

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that our staff was able to find the perfect truck and make it such a great purchase experience. Welcome to the J&M family, we wish you many happy and safe travels!

Thank you for providing us with such a Great Service. You...

Thank you for providing us with such a Great Service. You made it easy for us and answered all our questions and concerns. THANK YOU! ❤

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that our staff was able to answer all your questions and concerns while purchasing a vehicle with us. Welcome to the J&M family, we wish you many happy and safe travels!

Jonathan was my sales representative and his service is...

Jonathan was my sales representative and his service is Excellent. He is very knowledgeable and patient J&M Automotive is the place to come and get your car today, tommorrow and in the future! Thank you Jonathan and J&M Automotive for all things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy that Jonathan was able to make your purchase so great and kept you informed throughout. Welcome to the J&M family, we wish you many happy and safe travels!

Consumer response

Hello J&M Automotive, Thank you Jonathan and J&M Automotive for your awesome support in all things during my purchase. Thank you again

Had a great experience buying a car. Everyone was so...

Had a great experience buying a car. Everyone was so great and patient with me and my wife. I’m thankful for all help. I have never had an experience like this

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy that our staff was able to make you and your wife feel comfortable throughout your purchase with us. Welcome to the J&M family, we wish you many happy and safe travels!