Skip to main content

J & M Automotive

(592 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

Want to share your experience with this dealership?

Write a review

2012 JEEP GRAND CHEROKEE

DAVE AND KEN WERE EXCELLENT TO WORK WITH. NO HASSLES, GREAT BUYING EXPERIENCE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666

2009 escape

Great customer service car appears to be good quality

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666

Used Car Purchase

Helpful, friendly staff Was able to fix any problems that the vehicle initially had after test drive (passenger vehicle not opening from the outside)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666

HOORA TO THE J&M FAMILY

THIS IS MY SECOND TIME IN NEED OF J&M SERVIVE.THERE IS NO OTHER SALES PERSON THAT I WILL DEAL WITH OTHER THAN DAVE DECARLO,I HOPE ALL THE SALES PEOPLE ARE AS CARING TO MAKING ME FEEL AS PART OF THE J&M FAMILY AS DAVE DOES.. THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666

Dave provided great service and was very friendly

great service all around. Dave was very knowledgeable and friendly. Everyone was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666

SAMANTHA KEE

we enjoyed ourselves here. brad was our salesperson and he was friendly and helpful with our needs. we consider Brad our friend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666

great dealer

Bought two cars from this dealer and never had a problem. would recommend buying a car from here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666

Great Experience

Very good experience. Short wait, very attentive employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666

Great car buying experience

I really enjoyed buying a vehicle from J&M auto they are very helpful and very kind i would definitely buy from them agian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666

Fantastic Day with Dave DeCarlo & Ken

First I would like so say that these two gentleman were the BEST!! From start to finish they both worked to ensure my daughter left with the best deal for what she could afford. Dave to special care to treat us like valued customers. I am in sales and I know how important it is to treat customers fairly and develop a great relationship in a short amount of time. Both Dave and Ken showed they truly care about their customers. No doubt after this experience J&M will get our repeat business and referrals. Thank you for a Great Day with Dave and Ken Kaliele Hickson & Raven Parker (New car owner)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase, without customers like yourself we would not be as successful as we have been for the past 30 years! We also appreciate referrals and our inventory can be viewed at http://www.jmautomotive.com Anything you need let me know! Kyle Colby, Sales Manager J&M Automotive 203-723-5666