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J & M Automotive

(2,398 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(2,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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Great experience

Great experience! Very easy to work with and helped me get the car I wanted within my price range. The whole process only took a few days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great auto place

Steve G was wonderful didn't pressure us. Let us take the car we bought for some time and let us drive another one for comparison. Steve was very informative knowledgeable and nice. This is our 7th car from J&M , our 5th and 2 of our kids bought cars too. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Knowledgeable, helpful, and polite. This is our 2nd purchase here. Excellent service. Would recommend this business to anyone. Cars are in great shape. Pleasant staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer Support Review Car Selection, Great Team.

Amazing customer support helped us quickly with has great vehicles on the lot to try out and has a great support team to help your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Customer Service!!!!

Smoothest car buying experience ever!!! Bob and Steve made everything possible. Super great full to them both. I truly recommend them if you’re looking professionalism, and freak quality in the product. Go see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quality

Some may think of "We pride ourselves on service" as an old and corny cliché but it is truly applicable to this place. They work with you every step of the way to make sure what could be a stressful experience is actually breeze and dare I say, a little fun. Quality people delivering quality service with quality vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Steve’s are FANTASTIC

Steve K and Steve in finance are amazing!!! They helped me get my car with not too much down and within a few hours or arriving. Friendly staff, smooth service and excellent prices! I’ll recommend everyone to come here. THANK YOU SO MUCH GUYS!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great shopping experience

Good experience and professional staff. Amir was an excellent sales man and very laid back. The car was awesome and in great shape! If you're in yhe market for a vehicle I would suggest checking them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing car buying experience!

Amir and the Sales Team at J and M are the best! We have bought three cars here, always super amazing! The cars are very clean and the service received has always been top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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10/10!

Amir was fantastic! My husband and I drove over an hour to purchase a vehicle here and we would gladly do it again. Very laid back atmosphere and wonderful staff. Huge selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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