Reviews
had the car i was interested in but no response/follow up
had the car i was interested in but no response/follow up on availability when i inquired
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Unsatisfied customer
To all future car buyers, please avoid this dealership they truly sell LEMONADE cars. I bought a vehicle from them and the process took the whole day to complete. Then the dealer himself was worthless, no help what so ever. No liquid was topped off or a fresh oil change before leaving the dealer. Now I took the vehicle to my mechanic for a look over and he said that thier are parts miss which suggest that vehicle was in an accident, that was not reported to Carfax. Save yourself the headache and search other Dealers.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Fraud Alert They only work with LEMON cars or salvage
Fraud Alert They only work with LEMON cars or salvage title cars. They don’t disclose this to clients and use deception words to describe it so if you do know what a LEMON car is now you know. And they sell them at the same price of normal / clean title cars. Crooks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I contacted them via email but they never contacted me
I contacted them via email but they never contacted me back. I'm still waiting for them to contact me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They were nice but did not have the vehicle I want.
They were nice but did not have the vehicle I want. Said would look for that vehicle and keep in touch
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I have emailed them twice about a listing they have and
I have emailed them twice about a listing they have and have had no response. It is not that difficult to respond to legitimate inquiries
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Please email your name and contact # to ramiro@automerchants.com I can not tell who this is by the username "sailclimax" We would like to get in contact with you and see why your email was not responded to. Thank you for your feed back and we apologize on this inconvenience!
The finance manager was rude and disrespectful.
The finance manager was rude and disrespectful. Told me I needed a co signer and that my credit score of 675 was not good enough. It’s funny tho that I got a Jeep on my own from a dealership with my credit score and no money down. The finance manager needs to get his attitude checked about other people when it comes to business. Cause they lost a customer and will not refer anyone to Auto Merchants.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Happy customer
This has to be the best car buying experience I had at any car dealership. Pretty much gave me what I was asking for for my trade-in. The condition and value of the truck I bought from Auto Merchants was great. They have very competitive prices as I looked at multiple trucks and checked competitors and KBB pricing. Now, the person that made my experience great was Omar Alajami. If you are looking for a great person that just happens to sale vehicles, then Omar is your guy. I would recommend checking them out and ask for Omar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do Not Buy Here without a mechanic inspection.
Do not trust this dealership. We bought a car here and within the first month the water pump, front and back brakes w rotors all needed to be replaced. I asked about the brakes at the time of purchase. The sales person had the car ‘looked at’ and said they were fine.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They were the best place I have ever tried to purchase a
They were the best place I have ever tried to purchase a vehicle. I ultimately did not purchase the vehicle as it did not meet my needs. However, they allowed me the time I needed to make the right decision for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car