Reviews
Customer feedback
Joey Bompprezzi provided very good service and kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Art Groomes, thank you for your kind review; we are happy to pass along your comments to Joey here at AutoNation Ford Wolfchase! Thank you so much for being one of our valued guests and we look forward to your next visit!
Customer Experience
I had an excellent experience with the staff at AutoNation Ford Wolfchase. I purchased a lift kit, wheels, and tires through Autogear. Parts Manager and Service Manager were excellent. The service writer kept in contact with me through the entire process. The installation technician did an excellent job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Retired
Very positive experience; professional, knowledgeable , friendly, helpful, showed they valued my time
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service repairs
Service was good but very disappointed you do not take Car Shield for my auto repair. I like your facility because it is always clean and staff is very thoughtful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mediocre Oil Change
Was not pleased with the customer service I received when trying to get an oil change.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dacia, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. If you are willing, please call our General Manager at (901) 209-1257 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
AutoNation Sold Me a Lemon.
While Tony (manager) was nice, I am disappointed that one of his salesmen sold me a lemon. The SUV has not worked properly since I bought it, and I?ve poured money into it for no reason whatsoever. AutoNation takes my money for repairs, but fails to fix the problem. Clearly a lemon.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Caroline, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. If you'd like, please contact our General Manager at (901) 209-1257. We'd appreciate the chance to make your experience a positive one.
Ford F-150
I went in to get a front in alignment, was in and out of there in no time. Excellent job perform.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Eddie, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Review
Service was knowledgeable and friendly. I would recommend this dealership for purchase and / or repair work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Craig, thank you for your positive review. We're happy to have been of service to you. Thanks again for the recommendation, and have an amazing day!
Purchase of 2020 Ford Eacape
Elijah and Marcus were great to work with! They were persistent and extremely customer focused. In addition, it was a timely and effective process. I would definitely recommend their services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.
Purchase of 2020 Ford Escape
Buying process was seamless! Would recommend Elijah and Marcus at anytime!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!