Reviews
Recent Visit
I've never had any problems at this service center when I was getting something simple done like an oil change. But when I took my car there to be serviced through my warranty, my car was kept a whole week and when I was told to come and get it, they hadn't fixed any of the problems I was complaining about. My service advisor was not friendly at all and didn't seem like she really wanted to be bothered with my issues.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tyrese, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.
30000 service
My experience was very good everyone was professional and courteous. As always.. great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! If you have any further questions, please give us a call. We're always happy to help!
Wolfchase Ford
No problems. The car was kept overnight because the needed part was not in stock.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jerry, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Exceptional service!
What a great place! From the purchase of my truck through Tommy to the fantastic service experience with Nick and Barbara, AutoNation Ford has set the bar. Very fast with my processing as well as communication throughout the purchase as well as the follow-on fix. Probably my best experience with a dealership! I will definitely be returning for all of my future purchases and service needs. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Michael! We want to sincerely thank you for your business and we hope to see you here again down the road!
Service
Did not have the time to finish my front end work on my own, so I trusted Jacob Humphrey in assisting me with that, as I did last summer with changing my belt and spark plugs. It took a while to get my truck in the shop but Jacob communicated well throughout the process and ensured my truck was done right! I would highly recommend letting Jacob help you with your repair needs.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Jonathan! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Highly satisfied
Everyone in office was very friendly and professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ashley, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
Kenneth Cooper
Great customer service . My repairs were explained in detail and my vehicle was ready when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenneth, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Good service
Only took 2 hours for an oil change and fuel filter replacement.??
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Carla R
What a great experience I had buying my Ranger from Elijah and group! The customer Service was outstanding, no pressure and I was listened to and the process was fast! Totally Recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carla, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Ford C-Max Service: Oil change
The lady who took in my car in the AM must?ve been having a bad morning, she was not pleasant.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!