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AutoNation Ford Wolfchase

(1,654 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 8:00pm
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Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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Service

When I applied my brakes they felt rough. They did test drive, replaced parts, & they are working great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day! Drive safe, and we'll see you on the road.

Service Rep(Barbara Myers) was very attentive and helpful

Service Rep(Barbara Myers) was very attentive and helpful for me on explaining the time to fix my auto. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

We love the staff great service.

We love the staff great service. Went out of the way to get the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

I was traveling thru Memphis on business and had an issue

I was traveling thru Memphis on business and had an issue with my 2023 King Ranch. I pulled in at 3pm and the service department graciously worked me into their busy shop and had me on the road by 5pm. GREAT SERVICE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I ordered a fully loaded Bronco Outer Banks in November

I ordered a fully loaded Bronco Outer Banks in November 2021. This past April I received an email from the AutoNation Wolfchase dealer thanking me for my order and offering assistance. Long story short, the assistance they provided resulted in delivery of my dream Bronco. Also, a big shoutout for Elijah Edwards, who stayed on top of my order from day one even after delivery. A dealership that truly takes care of their customers! Thanks Ford AutoNation Wolfchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great experience.

Great experience. Great work ethic. I couldn’t have asked for more. Will definitely recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I have always driven a Ford.

I have always driven a Ford. This dealership has provided me the best service to keep me coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I had a great customer service experience.

I had a great customer service experience. AutoNation has been a main staple for me and my family. My service advisor, Barbara did an excellent job taking care of my Ford F250. Was able to get service promptly and efficiently. Overall, a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Brake Fusion 2010

Need to come back is working bud i have some light on at the panel lights

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Meineke, thank you for bringing this matter to our attention. Please call our General Manager at (901) 209-1257 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

I’ve purchased 3 vehicles from dealership.

I’ve purchased 3 vehicles from dealership. Awesome staff!! Very friendly & knowledgeable salesman and service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!