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AutoNation Ford Wolfchase

(1,645 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 12:00pm to 5:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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I’ve purchased 3 vehicles from dealership.

I’ve purchased 3 vehicles from dealership. Awesome staff!! Very friendly & knowledgeable salesman and service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

During my last visit, the service deparrment was very

During my last visit, the service deparrment was very helpful and insightful regarding the seevice for my vehicle. They were very friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Outstanding service department and would not go anywhere

Outstanding service department and would not go anywhere else. Barbara is great to work with. Friendly, believes in her job and keeps you informed on every detail of the repair. Thanks Barbara and good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! Don't hesitate to call us if you ever need anything. Be safe on the road!

Making my appointment was easy and simple.

Making my appointment was easy and simple. The customer service was absolutely excellent and friendly attitude. I would recommend their great hospitality to everyone that I know. I will continue to have my vehicle serviced at this location because everyone is knowledgeable in each department and are available to answer and accommodate your concerns. Keep up the great work because I tried at other places and I have not received the quality of experience that I have at this location. Thank you for your work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

My experience

My car buying experience with AutoNation went every wheel with the help of Brad Collins and Patrick Burns I was in and out with my new car. I didn't get the finances as low as I wanted a couple hundred over what I was willing but overall everything went well and within budget. I very pleased and Thankful!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Monica, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Customer service was great.

Customer service was great. They got my truck in and out in one day. Will definitely go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great customer service and great job with servicing my

Great customer service and great job with servicing my car. I look forward to returning

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service

Scheduled for first routine maintenance. Oil change and tire rotation. All went well other than taking about 4 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

GREAT EXPERIENCE!!!

Barbara Henson was amazing!!!! My husband had been in a Memphis hospital for 6 weeks, and my car suddenly needed a repair. We are not from here, and I was not sure where to go. A nurse recommended Autonation Ford. Barbara was so helpful!!! She was very knowledgeable & efficient, and at the same time, compassionate & kind. She & service technicians went out of their way to make sure my car was repaired quickly & correctly, and I wasn?t charged for anything!!!!! (Barbara even helped my find my car in the lot afterwards!) During such a personally stressful time, Autonation Ford was such an incredible blessing!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lee, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

This is not the first time I purchased a vehicle from

This is not the first time I purchased a vehicle from AutoNation and always a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Pleasant experience and enjoyed the purchase due to personnel. Sincerely, Cynthia Williams