Reviews
Service
Quick and Nice service and facilities. Will continue to patronize AutoNation in Bartlett. Linda Myers is the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sharon, thank you for your kind review; we are happy to pass along your comments to Linda Myers at AutoNation Ford Lincoln Wolfchase! Feel free to stop by if you ever need any more help.
Big Dealer Chain, Small Dealer Care
Great response time and friendly service with great personalities to make a time with out your car easy and knowing it will all be taken care of??
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melvin, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!
Brake job and full service
Barbara is the greatest she got me in on Saturday early and got my stuff done no problem
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, thank you for your kind review; we are happy to pass along your comments to Barbara here at AutoNation Ford Lincoln Wolfchase! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Love My Ford!
Tommy Barkley is the best!! Jacob in the Service Dept. was extremely helpful. Thanks Guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi April, thank you so much for your positive comments about AutoNation Ford Lincoln Wolfchase! If you have any further questions, please give us a call. We're always happy to help!
My day at Ford AutoNation
Fast courteous service , I was in and out and it was a warm Comfortable location Great coffee and donuts
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jerry, thank you for taking the time to leave a review for us at AutoNation Ford Lincoln Wolfchase. We're happy we could meet your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Repair
Everyone was friendly , professional and very helpful ,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Lincoln Wolfchase! Feel free to stop by if you ever need any more help.
Horrible Experience with Ford Focus Transmission
Had my 2012 Ford Focus in because the transmission kept dropping out of gear. This is a known issue with this model. Rather than fix it as a ton of service bulletins say, they claimed that the clutch was out and it was $2100 to fix. This is an automatic transmission with less than 75,000 miles on it. If the clutch is bad, it is a defective product, and they've admitted it's a defective design on the transmission to begin with. The service manager claimed he asked Ford to pay for it on Ford Care - he made the request and my car sat there for over 6 weeks and never heard back. I finally called a lawyer and had the car towed to a reliable mechanic. I am only doing this review because Autonation Ford Wolfchase asked me to. My issue is still not fixed and I've been without this car for two months.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
TJHART
Every efficient dealership and operations. Both in sales and the service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thomas, your comments keep us motivated and working hard for all our guests! If you ever need more help, just give us a call. Happy motoring!
Great Repair Service
Garry does a great job. He listens to my repair needs and follows through to make sure they are all done satisfactorily. I always call on him whenever I need service. And the tech guys do a good job and have the skills to handle any job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Lincoln Wolfchase! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Ford F-150 Service
Autonation and Gary Douthitt gave me good service on my truck. I opted to wait in the customer lounge. When the service took longer than normal due to the volume of vehicles that day, Gary gave me a free oil change. Naturally, I will be going back there for my next service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!