Reviews
New Ford
Great buying experience. They ordered me a new car and it arrived early...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help. Safe travels!
james jackson
Great great, and great service. Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything else. Be safe on the road!
They are the BEST !
When I tell you I got a testimony Baby I had only went to ford to get my car looked at And left with a brand new car Mr.Blake plays no games !! Everyone that I encountered that day at the dealership was a pleasure its like I was Dorothy and I was on the yellow brick road .I'm definitely making them a pot of chili ? Go to Wolf chase Ford They gone take care of you !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
rhperson5239@yahoo.com
Very good people knowledgable and professional friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephanie, thank you for your positive review. We're happy to have been of service to you! Drive safe, and we'll see you on the road.
Great Service
Barbara did a great job of keeping me updated on the status of the repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Until the next time we meet, take care!
Oil Change
Lee is great, takes time to ensure you are completely satisfied. He is a step above others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Suzanne! Feel free to stop by if you ever need any more help. Drive safe!
Jeff deprisst
Not sure why they allow you to make appointment to get oil changed as every time I make one it still takes 3 hrs to get done and every time they blame the computer and say they are going to fix this. I wish they would buy me out of my purchase of the oil package I got when I bought car so I can go elsewhere. Worst service dept in memphis
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for sharing these comments, Jeff. Please call our General Manager at (877) 523-1636 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Best Car Dealership
Such a wonderful experience with AutoNation! Definitely should have a 5 star rating! Mathachan was a pleasure to do business with. He was very professional and informative. Both me and my mother got our cars from him. I will definitely recommend Mat to anyone buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback! Mathachan will be very happy to hear about your kind words and high star rating! We always strive to provide personable and excellent customer service. Thank you again for the review!
I?m Going Back!
The customer service was REAL . I didn?t have an appointment, but was treated as if I had one. It was the kind of service I needed after a long day at work. I was nervous going in, but relaxed and completely satisfied with the tire and battery service provided when I left. I think Jiffy Lube has lost a customer. Im thinking of getting my oil changes here also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sherrie, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Jeffrey A Bradshaw customer, Wolfchase Ford Dealer
Got my 2018 F150 serviced. Main reason for service was a Ford recall on freezing door locks. I received this in the mail. Showed service man my recall letter. He said it did not include the southern area. I explained that I would be traveling north to Indiana in November and to Northern Illnois in December. He still said he didn't include our area. So why did I receive this recall notice, and am I not allowed to travel north?
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.