Reviews
Pissed off Farmer
I have never walked into a dealership with a service department as poor as this one. I will never step foot back inside that place. Hope they enjoyed that 1300$ they screwed me out of.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Donot buy here
I bought a 2012 f250 and was told from the dealer that it had a 125 point check done to the f250 when I got it home it had a lot of things that were not even close to any kind of check all they do is wash and put on lot so be careful when buying hear. acalvin was the sales rep
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kevin, we're extremely sorry that you were unhappy with your experience here. Please, call us at 901-209-1257 and ask for our General Manager, Steve Nagel. We want to make this right for you. The experience that you described is not how we conduct business here. Your complete satisfaction is our top priority, so please give us a call at your earliest convenience. Thank you. Adam Lucchesi AutoNation Ford Lincoln Wolfchase
unhappy
one would think when u buy from a dealer that the cars would go though some sort of check list autos don't .so u need to be careful when buying here because mine did not had to buy filter, battery posts ,tire pressure was not right just to name a few
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
John Doe, we are sorry to hear that your experience here wasn't the best it could be. We do want to make this right for you. Please, call 901-209-1257 and ask for our General Manager, Steve Nagel. He will be happy to make sure that we fix this problem to your satisfaction. We thank you for your business. AutoNation Ford Lincoln Wolfchase
Great experience, they really hooked us up!!
We've purchased 4 cars from this dealer and each transaction has been great. Great service and great prices!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bonni, thank you so much for the kind review! We always try to go out of our way to make every customer experience unique and great. Glad to hear that you enjoyed your shopping experiences with us, and most importantly, thank you for your repeat business! We hope to see you again, and please let us know if you ever need anything or have any questions about your vehicles. Adam Lucchesi AutoNation Ford Lincoln Wolfchase 7925 Stage Road Memphis, TN 38133 901-209-1257 www.autonationfordlincolnwolfchase.com
Don't look anymore, go here now
I have bought 3 cars from this dealer. They are the most fair dealer I've ever dealt with. Call Terry Schultz, best salesman in the business; if he ever retires I'll just have the car I had when he retires forever I will NOT buy a car from any other salesman period.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the review, HemiCouple! We're so happy to hear that you have had great experiences with Terry Schultz. He's one of our best guys, and we're glad to have him on our team. Thank you also for your repeat business. We appreciate you so much, and hope to see you again when it's time for your next vehicle. Thank you again! Adam Lucchesi AutoNation Ford Lincoln Wolfchase
A fun experience!
I had been looking around for an F250 and when I walked onto AutoNation Ford Wolfchase's lot, I was glad to see that the most important thing was that they wanted me to be happy with my selection. They did not try to push a certain model on me or even point me in a direction that wasnt what I had voiced to them. It was a awesome experience and I would buy another car from them tomorrow ( if I had the money.) I can honestly say that my salesman Alan Muntz made the difference in the sale. He was professional, honest, and a true pleasure to deal with. He went above and beyond what I thought a typical salesman would do. Since the purchase, he has made it clear that his job did not end when I left the lot. Truley amazing!!! I would like to thank Alan, Matt, Les for the wonderful service. I felt like I was valued as a customer not just a sell. Keep up the good work! thank you all so much. It was a big purchase and I loved every minute of it. Thanks DPL
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DPL-LEL - Thank you so much for the excellent review, and thank you for your business! We're glad that Alan was able to help you out, and we're honored to have you as a customer. We hope you're enjoying your F-250! Adam Lucchesi AutoNation Ford Lincoln Wolfchase 901-209-1257
Easy to do business
I recently purchased a new vehicle at Autonation and was pleasantly surprised of how smooth the process went. The sales people were helpful and answered all my questions. Also they were patient and not pushy like so many dealerships are. I had been researching vehicles for over six months so I knew a fair deal when I saw one. On a special note, Tommy Barkley and Marnie Lanzer were wonderful to work with. I really appreciated the fact of a fair deal upfront with minor negotiations. Anyone that is in the market for a vehicle should ask for Tommy or Marnie at Autonation Ford Wolfchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WMO - Thank you so much for the kind words, and thank you for your business! We're glad you enjoyed your experience here and we hope you enjoy your new ride! Don't hesitate to call us if you ever have any questions or if you need another vehicle in the future. Adam Lucchesi AutoNation Ford Lincoln Wolfchase 901-209-1257
Joel Kaye
Worked with Jim Calhoun and he was great to work with. Cared for me and did everything he could to please us and take care of our needs. I contacted several other dealerships on the front end of the process and Jim was well ahead of the other folks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joel - Thank you for the review, and thank you very much for your business! We're glad that Jim was able to help you find what you needed. Enjoy your new vehicle, and please give us a call if you ever have any questions. Adam Lucchesi AutoNation Ford Lincoln Wolfchase 901-209-1257
Great Sales Experience and wonderful service
Wonderful sales experience. The Internet sales person was extremely helpful. He not only expanded his search and located a vehicle that was exactly what I wanted but was very courteous and had the patience to teach me all the new technologies and gadgets which my 15 year old previous truck definitely did not have. There was no hassle about pricing because the first quote was within the guidelines I had set. The total experience was quite satisfying. If I need another vehicle in the future I would definitely go to AutoNation Ford Lincoln Wolfchase.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BC Tables - Thank you for the review, and thank you for your business! We're so glad that we could help you get into a more modern vehicle, and we hope you're enjoying all the great features. Thank you again, and please don't hesitate to call if you ever need anything else in the future. Adam Lucchesi AutoNation Ford Lincoln Wolfchase 901-209-1257
Great sales team
Steve Elley is the best saleman. He was truthful and never did we feel pressured. Les, the sales manager was friendly and willing to do whatever we needed to make us completely satisfied. Mo, the finance guy, listened to us and delivered exactly what we asked. A dynamite team all the way around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deedee - Thank you for the kind words! So glad to hear that Steve, Les, and Mo all helped make the experience great for you. We're excited to have you as one of our customers, and thank you so much for your business! Adam Lucchesi AutoNation Ford Lincoln Wolfchase 901-209-1257