Reviews
The service department is outstanding.
The service department is outstanding. Very efficient and courteous. It’s so good that I decided to order my next vehicle through this dealership. I’m very pleased.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
I was impressed with the service department.
I was impressed with the service department. Everyone was helpful, polite and professional. I will be back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Thank you Lee for going the extra mile to ensure
Thank you Lee for going the extra mile to ensure everything was on point and detailed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
Service was to have oil change and tire rotation.
Service was to have oil change and tire rotation. They were nice from beginning to end. I will go back to this location again
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Quick and professional nice very helpful answered all
Quick and professional nice very helpful answered all questions gave us a full tank of gas
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
It was an okay experience.
It was an okay experience. It is always a dreaded experience because of the "surprise expenses" that arise. My experience was no different. After receiving a call to work through some of that, I bought the truck. It would have been nice for once to not have that overhead. I sure hope my truck is a good one!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.
The service provided was exceptional.
The service provided was exceptional. I will certainly return to get additional work done on my Ford EcoSport.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Ford Escape 150k Service
Lee, service writer, is the best! Ford Autonation Wolfchase is awesome. Got the works for my 2013 Escape! Tires will be purchased soon. I am looking forward to the June sale on tires, wheel alignment, and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Linda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Be prepared
Took my F150 in for a tire rotation and oil change. Being the consumer I am, I marked my tires to ensure they were actually rotated as stated. When I picked it up, there the tires sat in the same place they were when I left it. The paperwork was marked as being completed. So kicker is this was NOT the first time this happened. The last time I took it in, same thing. I had marked the tires, they marked completed, but it was not done. How many other customers have paid for work that was not done? This time the techs name was Joshua, which I saw on the work order. When the manager confronted him, Im assuming he still claimed that he rotated them, as the manager came back and asked me how I know, show him how they were marked! Unbelievable. I would never go back here by choice. So be aware and prepared!
- Customer service 3.0
- Buying process —
- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Love AutoChase FordNation Wolfhouse!
Love AutoChase FordNation Wolfhouse!! Ed is an amazing guy and made sure my vehicle was ready when I needed and had things done right!!! Would be nice to have a Taco Bar in the waiting room though….
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!