Reviews
Buyer of 2023 Ford Bronco
The car salesman Herman was great. He provided me with everything I needed to know about new truck. He went out and beyond for me. My services was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Latanya, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
They opened on time and I was greeted warmly.
They opened on time and I was greeted warmly. They served donuts and coffee and serviced my car well. Very clean and inviting waiting area also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Waited almost 3 hours for a simple oil change with an
Waited almost 3 hours for a simple oil change with an appointment and asked about the washer fluid being changed and was assured it is the first thing they did. At checkout explained that the washer fluid notice in my app did not reset and was told it was done. I had to ask about the status of my car, the service tech failed to communicate or give any updates. Well 2 days later the notice in my car stated washer fluid low. I’ve been to this dealership several times but this service was definitely below standard.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1257 -- we hope to hear from you soon.
Autonation Ford Wolfchase
I have always, and will continue to, trust the maintenance of my Ford F-150 to Autonation Ford Wolfchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.
Review
My car repair was finished so promptly & Gary, our service representative is awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Mr.Livie always make sure to go over and beyond for his
Mr.Livie always make sure to go over and beyond for his customers and it is always greatly appreciated!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
I always receive great service from Barbara.
I always receive great service from Barbara. Had a nice chat with Nick and so glad to hear that Jacob is back. Good to see everyone working together and taking care of all the customers. A very happy place!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello , we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
My salesman and everyone I worked with was super grate
My salesman and everyone I worked with was super grate and very helpful. The dealership was vey clean and everything was very well kept. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Never even started the truck up looked at the telemetry
Never even started the truck up looked at the telemetry data never moved they did not fix my issue brand new F150 with modem problem. Terrible I will find another dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.
Service
Had 2 warranty tires to replace . Was Under Safeguard too thin to honor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!