Reviews
Couldn?t have been better
Found my used truck online. Started the process over the phone. Everyone involved was prompt and accommodating. Made the process easy?.except handing over the check. That part was tough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi James, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Always courteous and quality work I can schedule my
Always courteous and quality work I can schedule my appointment over the internet that works for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Autonation Ford (Wolfchase Location) Service
Recently purchased 4 tires, alignment and service for a recall. Excellent all around, would recommend. Shout out to Lee Gault.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great service from Ms.
Great service from Ms. Barbara service writer, was able to get my truck serviced in a timely manner, was back on the road since I had a family emergency out of town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Service
The check in was good; however, I did not received a call when the vehicle was ready for pickup. I had to tick up my truck after hours. I did not like that processed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Donald, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.
Good Service!
I've always had good service with AutoNation Ford at Wolfchase. Even though I did not purchase my vehicle with them, they always treat me with courtesy and respect. I waited a little longer than usual for an oil change and tire rotation, but the waiting area is large, comfortable and always stocked with donuts and coffee.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chuck, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Correct battery saver mode issue
The battery saver issue is well known in the Ford community. There are multiple web sites blogs that have owners with this problem. It boiled down to a simple reset of the system which fixed the priblem but it took 3 days to ?troubleshoot? a well known issue The asst service manager Lee Gault was very good at communicating with me during the process which I appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Roland, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!
2016 Ford f150
Ed Stacks was our representative and we can?t tell none how great he is at his job and how he made us feel like he really wanted to take care of us. It took appx 30 days and he kept us updated on a regular basis. Recommend strongly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Charles, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
As always, we were welcomed and greeted with kindness.
As always, we were welcomed and greeted with kindness. It was easy to get an appointment. The service department took care of all of our needs regarding the oil change, and we were able to leave in time to get to our next appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kimberly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Escape
The Service at Auto Nations Is A Friendly One. I am pleased with good service for my car.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elaine, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!