Reviews
Went in for a vehicle and they took great care of me!
Went in for a vehicle and they took great care of me! Matt and Curtis were great! Left with the exact vehicle I went to look at!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Please don't hesitate to reach out if there's anything additional we can do for you.
I am very happy with the professional manner my Service
I am very happy with the professional manner my Service Advisor Gary Douthitt got my recall repair handled promptly when the parts were available. I will continue to have Gary handle the service needs of both our Ford vehicles in the future.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Grantrx, thank you so much for your positive comments about AutoNation Ford Wolfchase! Please don't hesitate to reach out if there's anything additional we can do for you.
Solves all my issues with a smile and competence!
Solves all my issues with a smile and competence! Always my place to go for service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
recall repair ( air bags )
I scheduled my appointment several months in advance, on my scheduled repair date I dropped my truck off at the dealership the night before, only to be called the next day and informed that my replacement part was not available, as they have to wait to get more repair parts. I was very disappointed and not confident that when I take it back that It will be repair or have parts to make the necessary repairs !! thanks
- Customer service 2.0
- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Danny, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
My service agent, Britany was excellent, but after
My service agent, Britany was excellent, but after waiting several months rand having an appointment to get my recall repaired, they did not have the part to repair the recall, and now i have to wait several months again before it is repaired.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.
There is nothing you can do until the part that I have been waiting on for months comes in. The part should have been ordered when I made the appointment to have the recalled part replaced, or I should have been notified that the part was not available when I was receiving all the notifications that reminded me I had an appointment to get the part replaced.
Great relationship with MATT H.
Great relationship with MATT H. my salesman. He was very informative, helped us through the sale and afterward with a few small items. All the employees were friendly, listened understood, and helped us in all our needs. We were well satisfied with our purchase. Thank you. P. & H. Cooke
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
MR. MARCUS GILES
Brought several cars over the years. Marcus Giles AutoNation Wolfchase stands above all. Excellent customer service. Made buying my SUV a great experience for me and my family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ernest, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Good experience
Staff was very good at communicating. The whole process was very smooth to get my car repaired.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Courtney, thank you for your positive review. We're happy to have been of service to you. We hope you have a great day!
This dealership is my favorite.
This dealership is my favorite. They always take great care of me, whether they are servicing my vehicle or selling me one. I’ve purchased four vehicles from them over the past few years and gotten exactly what I wanted. They’re prompt when servicing my car, and keep in touch with me on the progress. They’re always friendly and helpful, and I would recommend them to anyone who asks me where I go for the best service and deals.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Suze, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Purchased a Ford F350
H.Q. Roger?s was a great sales person to work with, He is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jerry, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!