Reviews
bonesandsusie@yahoo.com
Oscar was excellent. He was very helpful with my car care and explained everything to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car purchases
Auto Nation is the best dealership I have encountered through my experience. The team based atmosphere and respect towards the customer helped me focus on what I the customer needed. Very knowledgeable and friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership, Herschel. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels!
Service at West Knox Honda Auto Nation
Routine service of an older vehicle (2003 Honda Element) handled well and in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership, awesome salesman
We purchased a 2019 Honda Pilot. We LOVE the vehicle and we loved dealing with Auto Nation Honda. Our salesman, Ken was awesome! Very professional, calm and easy to deal with, it was probably one of the smoothest car buying experiences we have ever had! HIGHLY, HIGHLY recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Toni! If you have any further questions, please give us a call. We're always happy to help!
Stress Free Experience
After holding out for a very long time, I decided to look for a new car. I did my research and found that the Honda CR-V had top reviews on many car sites. I visited AutoNation Honda to take a test drive and see for myself if the vehicle lived up to the hype. Guiding me through this was Mahmoud Sadeq or ?Mac? as he was known by his co-workers. Mac was very knowledgeable about the CR-V and gave me a tutorial on all the many things the car could do. It was amazing. But I told him I wanted to test drive other vehicles on the recommendation list to be very sure the CR-V was the best fit for me. He gave me his card and the ?out the door ? price for the car. No pressure, coaxing or tricks that you hear about when dealing with a car salesmen. Unfortunately, this was not true with most of the other cars I tested. All kinds of slick tactics were used! The most ridiculous was a salesperson telling me I didn?t look a day older than 32 (I?m 62!). I came away from this learning a valuable lesson. If you are selling a great car let the car speak for itself. Have confidence in your product. Integrity goes a long way with me. Mac had it in volumes. The rest of the AutoNation staff was the same. No pressure, professional and very nice people. I appreciated that. So I bought the CR-V. It?s beautiful and a joy to drive. I love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had a pleasant experience here at AutoNation Honda West Knoxville. We always strive to provide personable and excellent customer service. Thank you again for the review!
Ufamiliar noise
Well Done explanation by service man. Got my answer to a problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.
2019 Honda CR-V
Great customer service. Will recommend dealership to others. Wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your response, Stephanie! If you need more help, our team is available to talk -- safe travels.
Excellent Job ?
Very accommodating and friendly people and the place are so clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Customer
Service the way it should be! Would take my vehicle back and recommend my friends to Autonation for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ray, thank you so much for your positive comments about AutoNation Honda West Knoxville. We're glad we could be of service to you, and we look forward to assisting you again in the future. Happy motoring!
Excellent
Always have friendly, courteous, expert service. Service department provides feedback on final report; willing to take time to answer questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase