Reviews
Service Visit
As always, my experience with AutoNation Honda was very good. I was there for a standard maintenance on my vehicle. Joe, the service rep, was very welcoming and thorough on answering my questions. The wait time was reasonable and the waiting area is a pleasant place to relax. I would recommend AutoNation to everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Joseph! If you ever need help, just give us a call. Happy motoring!
Great service!
The service dept. Did an exceptional job getting my CR-V serviced in a quick amount of time! I had my toddler with me and the small room for kids made the waiting bearable.. He was entertained the whole time which was around 30 min.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fred, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
New HRV
Sales staff were excellent, professional and caring.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Satisfied customer
Joe was Kind and efficient getting me in for the service on my car. Clean waiting room. Great service on my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Particia, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
AutoNation Honda West Knoxville
Purchased a 2019 Honda Ridgeline, Ken Kauffman provided a very positive buying experience, delivered the vehicle as promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Norman, thank you for your positive review. We're happy to have been of service to you. Thanks again for taking the time to leave us this information about your recent visit. Take care!
2019 Honda accord sport
Second accord I have bought from this dealership, won't go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!
patsy
did not have to wait to check in and vehicle was ready when promised. Repairs fully explained. Personell very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Patsy, It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing AutoNation Honda West Knoxville as your first choice for service. Drive safe, and we'll see you on the road.
Brad is the Best
Brad Skinner is very friendly and takes care of me and my car always. ??
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback about Brad! If you ever need help, just give us a call. Happy motoring!
Very Good Experience
Friendly helpful staff. Was good experience and I?m pleased with my purchase.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephanie, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great experience!
A great buying experience. Our salesman was helpful and knowledgeable. Financing went quickly. I drove away in a clean car with the knowledge of how to use the features. Great experience and would buy from Auto Nation again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase