Reviews
AutoNation Knoxville review
We needed a new car quickly, and had good experience with AutoNation and older Honda's.. we found a suitable HRV quickly and were able to finalize a deal. Not a perfect experience, but manageable. Wish they could have taken my trade in.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Stephen, we appreciate you taking the time to leave us a positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Care
I was in for scheduled maintenance and oil change, AutoNation Knoxville takes good care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Sharon! Feel free to stop by if you ever need any more help.
Great Experience
Easy buying process and everyone was friendly, helpful and a pleasures to deal with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
HondaNation is great!
Excellent buying experience with Will Clifford. He was very patient and helpful with me in explaining all the bells and whistles (safety features, etc.) that come with a 2019 CRV EX. Also, the service department has always provided excellent repair/maintenance service for our 2003 and 2005 Hondas. A special shout-out to Mike West. He is always pleasant to deal with. I call him directly to ask any questions and to schedule service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, thank you for highlighting some of our staff who have helped make your experiences positive ones! We hope you are enjoying your new CR-V. We look forward to your next visit! Take care!
Easy business
A well run business with quality employees. Was patient and accommodating. Felt good when I left the place and that hasn?t changed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
My Great experience at AutoNation Honda
AutoNation Honda has been great to work with for the last three years from leasing, to buying, to service on my car, and I would recommend them to anyone who appreciates good business and good service. Sincerely, Vickie Canupp
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
Worth driving to Knoxville
Shopping online could not have been easier. Dakota Banks gave me a good deal and I am happy with the car. It was worth a drive from Nashville to buy here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear Dakota was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Honda West Knoxville
New car purchase
Great experience through the whole process. Adrian Brickey was a great sales person to work with, very personable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear Adrian was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Honda West Knoxville
Eddie
Check in is fast, thorough and details of service findings are explained well
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Paul, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Dani Argonne was service person
AutoNation on Parkside Drive is very professional. We have purchased 5 vehicles from this dealer over the years. We always allow them to maintain our vehicles so they last. Mr. Argonne has helped us with our maintenance needs over the last year. One time my tire blew out on a major highway and he told me exactly what to do and then replaced the tire for me when I brought it in. We feel we are in good hands.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lance, thank you for taking the time to leave a review for us at AutoNation Honda West Knoxville. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.