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AutoNation Cadillac West Amarillo

(896 reviews)
Visit AutoNation Cadillac West Amarillo
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 338-4586 (888) 338-4586
Used (888) 338-3192 (888) 338-3192
Service (888) 338-5642 (888) 338-5642

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Amarillo from DealerRater.

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I am happy to say that the service I received was

I am happy to say that the service I received was excellent. The salesperson was friendly and very respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Cadillac West Amarillo. Feel free to stop by if you ever need any more help.

Joe Rogans was an excellent salesperson.

Joe Rogans was an excellent salesperson. Explained everything very well and was with us every step of the way. Everyone we encountered at the dealership was friendly and easy to work with. The place was very neat and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jack, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Dealer response

Hello Jack, we're happy you found our staff to be so supportive during your experience here at Autonation Cadillac West Amarillo. If you ever need help, just give us a call. Happy motoring!

Great Service, Great People.

Great Service, Great People. I love my 2024 Chevy Malibu. Will definitely go there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Cadillac West Amarillo and we hope to be of service again in the future.

Dealer response

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

We had an outstanding vehicle buying experience at

We had an outstanding vehicle buying experience at AutoNation Chevrolet Cadillac Amarillo. Our sales person, Damon, and Financial Manager, Ed were excellent and extremely easy to deal with and made the process go seamlessly. We will definitely be back to look at and purchase another vehicle sometime in the future. I highly recommend this Dealership to anyone looking for an easy car buying experience at a great rate. Thank you to all of you guys we interacted with at AutoNation Chevrolet Cadillac - Amarillo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Autonation Cadillac West Amarillo and we hope to be of service again in the future.

I needed a repair on my vehicle and despite their service

I needed a repair on my vehicle and despite their service being full for the day, Nathan at Auto Nation worked me in and got my vehicle repaired the same day. Nathan and Auto Nation provided excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lloyd, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Cadillac Purchase

Very good. Greg did a great job in explaining the details concerning the purchase and setup of the features ,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Curtis, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

Customer service was not a good experience with the first

Customer service was not a good experience with the first person I dealt with. I called back and spoke with another individual who was much more helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience with service and sales!

Great experience with service and sales! Ann is great in service, and Joe was awesome in sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Enjoyed the buying experience at AutoNation.

Enjoyed the buying experience at AutoNation. Everyone was very friendly and had very good knowledge about the vehicle I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jason, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

Have a great service staff!

Have a great service staff! Ann, Terry, Coby all take good care of their customers. Courtesy transportation while service work underway, nice break room. Always do a good job of keeping my Chevy vehicles in in tip top shape!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Cadillac West Amarillo! Drive safe, and we'll see you on the road.

Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!