Vail Buick GMC

Eric was a pleasure to work with, he went out of his way to find me a wonderful truck, even though it was not available at the dealership. He got me the best price , and the best deal! Eric made the buying experience one of the best I have ever had, and this is my fourth GMC IN 30 years! Thank you for all of your hard work! I would recommend Eric to anyone!

Leased a 2019 Acadia, right out of the gate driver side AC didn't work. I reached out to my salesperson and was told to call service. It took three trips to their service department to be told it was working. Reached out to general manager, sales manager, got nothing from them - no help or guidance at all. Took car to another GMC dealership, they identified and fixed the issue immediately. Vail is full of a bunch of unprofessional jokers - would never step foot near that building again.

Trustworthy, knowledgeable, David found the right car for me. Excellent service-orientation, good follow-up. Great people at the dealership -- friendly, respectful. Very happy with the car. Thank you Vail Buick.

The team was patient and helpful, they walked through each step with me to make a decision. I am happy with the outcome. Thank you

Everyone at this dealership was very nice and helpful. Desmond patiently explained every single feature of the dashboard for me on the day when I picked up my new vehicle. I had been frightened that it would all be too high tech for me to understand, but his tutorial was very clear.

Vail Buick/GMC is excellent dealership in a good location. Desmond has excellent knowledge of the products and knows how to work with people . I love my GMC Terrain, I had to work at getting a deal I accepted. All in all I am happy with my purchase!

I visited Vail Buick after an unpleasant experience with another dealership. I was very pleasantly surprised by their quality of customer service. They delivered on everything they said they would. This is the beginning of a long relationship. I would highly recommend them.

The dealership overall was very good and Desmond V was great. Very friendly and found the exact match for the vehicle. I would definitely recommend this dealership.

Brian, Desmond and Charlie were amazing they made the car buying experience incredible. Very professional and knowledgeable! Thank you guy's for the great service.

My husband and I purchased a vehicle 6 months ago. Since then we’ve needed a new engine, two new DVD players, gas gage, heated seats, wireless charger and the list goes on. I’ve left several messages for the sales manager and not ONCE has he returned my call. We were sold a lemon and they refuse to work with us to put us in a different vehicle. It’s a certified pre-owned Yukon Denali XL so I’m not sure what it takes for them to certify vehicles but it doesn’t seem like it takes much. I would NOT recommend this dealer EVER!!!!