Reviews
Awesome
Great place to do business. Found my car online and went down the following day to pick it up. No hassle no nonsense no pushy salesman. I would highly recommend this dealer to anyone in the market. Great price for a great car. Thank you Jerry and company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thank you for your business and we hope to continue to please everyone comes through us thank you again
Do not buy a car from here
I would not advise anyone to go to this car dealership. I purchased a 2004 Volkswagon Jetta in May from this dealership. The exterior of the car was fantastic, only 70,000 miles, everything seemed to be great. The next day after purchasing the car, the check engine light was on. They checked it out and learned I needed a new catalytic converter. Luckily the car was still under warranty so they paid for it. Now, not even a year later I’ve faced more problems than I could list. I’ve probably spent near $1,000 fixing this car. They clearly did not fully inspect this car and fix all of its faults. All they cared about was making sure it passed inspection and looked good to the customer. I will never purchase a car from here ever again
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Superior service
Came here on a rainy day, with the mindset that we were going to be turned away. My wife owed 6k on a car worth 3k and it's been nothing but a headache. With high hopes, we walked in. We were greeted by Jerry (who interrupted his lunch to get us started) and never tried to sway us or make us look at anything else. We had a specific car in mind, and we worked together to get what we wanted. The place was as quiet as a rainy day would have been, and we had no problem to munch on some bagels and drink coffee while we waiting for our credit to be run. Frank was assisting another customer, but still had time to walk over and thank us for stopping in and to apologize for the wait. He was cordial, sincere, and didn't look down or condescend to us. A very stand-up guy if you ask me. We get to sit down with Frank and go over financing options, and although we had to put more of a down payment than we wanted (not his fault, blame our credit) he still endeavored to give us the best deal possible. He went out, looked at our trade in, and bumped up what he was giving us. I suppose when you've been doing this for more than 30 years, you can tell when someone really wants a certain car. Not once was I hassled, lied to, or misled. In fact, when I brought up concerns regarding a very slight issue with the vehicle, Frank had his son go out and take a look. When he returned to the office, he apologized for any delay and did not dodge or redirect any questions. If I had known about the professionalism and respect that customers got here, I wouldn't have gone all the way to CT for my Mustang. Excellent job here by the folks at Ramsey Corp., and honestly, if dealers were all like this, no one would be wary of 'em in the first place! Kudos to the Ramsey team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thank you very much and we try to do the right thing by everyone again thank you for your business
frank the general manager grest person number one
Great people Ann Frank Jerry great family to deal with
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thank you for your business
2000 ford ranger
I PURCHASED A 2000 FORD TRUCK . I HAD A MINOR ISSUE WITH MY TRUCK AND WENT TO SEE FRANK. FRANK IMMEDIATELY ADDRESSED THE ISSUE . FRANK IS DEFINATELY A MAN OF RESPECT . I WAS TREATED FAIRLY AND WOULD DEFINATELY RECOMMEND TO A FRIEND. THANK YOU FRANK CARLOS " PETE " MARTINEZ
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you pete we appreciate your business, and we hope we will please everybody that do business with us jim
BUYER BEWARE
I purchased a car from them in September. I should have known when I got there and the car was no where to be found. They were aware I was coming to see it and I had to wait about 1/2 hour for the car to arrive. When it arrived it was filthy. I think now it was at the repair shop. They told me on the phone I was approved a 15% but of course when I got there it jumped to 24%. The car did not have an oil change, it had bad tires, it was never prepared for sale. No fresh fluids. Now it needs a crank case, a drive shaft, according to my repair shop the rear wheel is cocked like it was in an accident although they said it was never in an accident. The car has steering problems. It has been nothing but a nightmare and the dealer conveniently doesn't return phone calls or emails. Go somewhere else to buy a car. Don't spend your hard earned money here. Horrible experience.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
First of all we just got the car and she new,and we were very busy when they showed up,and when the car got here they took it for a test drive and check everything if it was that bad they would never bought it,but thank you anyway and we appreciate your business
Won't Hesitate to Return
I could not have been happier with Frank and the rest of his team. I went in search of a car for my daughter who is a new driver. Frank listened to my concerns about purchasing a used car and made sure the car was in tip top shape before it was driven off the lot. I'm confident that my daughter is safe for many miles. Frank was a pleasure to work with and the rest of the staff couldn't have been friendlier. I will definitely return when I am ready for another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kindness and I wish you good luck with the car, and we hope to see you for next car, again thank you for your business
paul and faith
Been talking to frank he is helpful i like dealership so far my girlfriend and i got ourselves into a lease that was out of our price range and Frank is trying to help us out i like that he is a straight shooter and a hard worker i will recomend them to anyone i told a couple people already and havent even to the lot yet aor got a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your humble words, and I hope you will enjoy your ride, again thank you for your business
Good experience
I liked the salesperson--Jimmy, I think--but the car, although well-priced, didn't meet my expectations. I got my deposit back with no hassle.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks,It's nice to have people to appreciate honest business again thank you and I hope you will find the car that meets your expectatios
Overall nice dealership
I drove out from Long Island to look at a Ford Fusion they had listed. I had spoken with Jerry beforehand and left a deposit on the car and told him I'd be there around 4 on Wednesday. He gave me a rough appraisal over the phone with my car which sounded good so I took the trip. Upon arrival I was greeted by the receptionist and then the general manager, Frank, came over and introduced himself. He said Jerry was on his way back from moving a car and he offered to get the Fusion for me but I said I'll just look around since they did have some pretty unique cars on the floor. Once Jerry came back he introduced himself and showed me the car outside which looked as described. We then took a test drive while he looked over my trade in, which both went well. He wound up giving me more on my trade after looking it over which was definitely nice. The Fusion was pretty well priced but we still agreed on a little lower because, well, that's what you do with used cars. Credit app took 15 minutes and Frank wasn't pushy at all with warranties or that sort of stuff. Overall I was in and out of the dealer in about an hour and a half total with my new car which was very good. Long story short: -Nice looking dealer with a good selection, few unique cars (supercharged 08 Mustang GT!) -Friendly staff, very polite -Good trade in for my car -Good price on their car and financing rate -Included a 3 month warranty for the car -Didn't keep me waiting for hours -NO hidden fees at all. Jerry told me exactly what I'd be paying over the phone and that was it, nothing extra. Tax, DMV, and a document fee which is normal. NO dealer prep fees, cleaning fees, hidden down payments, hidden charges or anything. Definitely a place to check out if they have a car you like.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you and I hope you will enjoy your car