Reviews
Satisfied Customer
Professionalism from the start, from scheduling my appointment for my 2015 TLX (A1 service due) to picking up my car after services were completed. Mark was professional during my drop off of the car, ensured my warranty would cover the service and getting me in a loaner, this took no more than 15 minutes. I received the same professionalism when picking up my car. I highly recommend Acura of Columbus (GA)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
Walked in to check out the inventory. This is my 3rd purchase at this dealer. Ended up rolling out with a car. Professional, quick, and thoroughly. And the car is a beauty! Thanks so much Stacy and Steve!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
The service was great! Steven Britt is always very helpful and courteous. I will continue coming back to have my car serviced here at Acura of Columbus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleased with service
Mr. Bair did a great job! I would recommend the Acura Service Department for anyone who needs their Acura to be serviced. They are very professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
thanks So very much!
Steve helped me.get the service appointment quickly at the best time for me and offered to lend me a car, which I didn’t need. When I arrived he came out to greet me He checked my records, asked questions and explained what would happen with my car. He offered a choice of waiting areas, snacks and drinks. I am 71 years old and have had cars serviced countless times and they were endurable. This dealership makes the experience delightful. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent.
Service writer was knowledgeable and friendly. Worked hard to assure a good experience. Cost came in less than expected. Communicated well throughout the process. Explained all work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience!
Buying the new TLX from Acura of Columbus was easy, low pressure and quick! The car is incredible and the sales staff treated me like a king. Financing was also a breeze and the rate was lower than anywhere else I looked. I'll buy from Acura of Columbus again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maintenance service
Before and after service received explanation of what was to be and what was done. Comfortable and clean waiting area. Complementary wash and vacuum. Friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
warranty repair
This is my 6th acura and my 5th with this dealership. Great experience both in sales and service. Look forward to a continued relationship. I recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change and Front Brakes.
Mark Baird at Acura on Whittlesy Road was very helpful for an issue I was having with my Acura and had it looked into and made sure it was fixed before returning my car. The loaner vehicle allowed me to carry on with my daily errands without interruption! Thank You for your detail to customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair