Reviews
warranty repair
This is my 6th acura and my 5th with this dealership. Great experience both in sales and service. Look forward to a continued relationship. I recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change and Front Brakes.
Mark Baird at Acura on Whittlesy Road was very helpful for an issue I was having with my Acura and had it looked into and made sure it was fixed before returning my car. The loaner vehicle allowed me to carry on with my daily errands without interruption! Thank You for your detail to customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Very pleasant experience even with routine maintenance. Thanks for extra care. Would certainly recommend this dealership to any and all that ask. Thanks for all you do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
100% Satisfied
The entire service department service department was courteous and was determined to find the problem and make repairs and they did. I was very happy with the results. I love the service I get at Acura of Columbus!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Drop Off
Friendly, explained everything well, would recommend dealership and employee who assisted me. Car wash, loaner vehicle, bottled water are all very nice touches that set the service experience apart from other dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional
Robbie Dean was extra helpful in the buying process. He went way beyond his job to make sure I had exceptional service. Jarod Hudson made the finance part of the transaction easy to understand and was extremely helpful. I love my new Acura and will definitely continue my association with Acura of Columbus. Thanks to all for an awesome experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They wanted and earned our business
The Acura team wanted our business and worked to provide an exceptional buying experience. Knowledgeable in their respective areas, professional across the board, not your stereo-typical sales approach. One of the best car buying experiences.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was treated like family.
The car buying experience was pleasurable. The team at Acura did everything they could to help me with my auto purchase, and simplify the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Roy Lowe, Thank you for the five-star review. We value your feedback. Robbie, Jarrod, and Stacey will be happy to hear your kind words. Thank you again.
The Peoples Who served me
They were honest, friendly and very polite. I would recommend my friends, family and coworkers to bring there vehicles to be service. The work was done in a timely manner!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
SERVICE WAS OUTSTANDING
SERVICE DEPT IS OUTSTANDING, GREAT CUSTOMER SERVICE FROM EVERYONE, BOTH ADVISORS, THE PORTER AND THE SERVIEC MANAGER. GREAT JOB FROM EVERYONE. THANK YOU FOR ALL THAT YALL DO.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair