Reviews
Currently driving our 2nd MDX purchased from Proctor.
Currently driving our 2nd MDX purchased from Proctor. Sales and service experience have both been very good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is great to hear. Thanks so much for sharing!
II never though I would buy a car from Tallahassee
II never though I would buy a car from Tallahassee until I visited this location
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear you had a positive experience and we are thrilled to have earned your business!
They treated us with kindness.
They treated us with kindness. It felt like they were family friends taking care of us. Thank you so much.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is wonderful to hear, Raquelle. Thanks so much for sharing!
Customer service is expedited by the friendly
Customer service is expedited by the friendly knowledgeable staff Much appreciated in this new world of AI!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you've had a positive experience with our customer service! Our goal is to provide efficient and friendly assistance. If you have any further questions or if there's anything else we can help you with, feel free to let us know. We're here to assist you!
I had a great experience with Robert.
I had a great experience with Robert. I bought a car that had been traded in. He and the other staff I worked with were great. I would highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is wonderful to hear, Judy. Thanks so much for sharing and happy driving!
Fantastic customer service.
Fantastic customer service. Their team really go above and beyond to assist people in their time of need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to hear this, Cyndi. Thanks so much for taking the time to share!
My salesman Mr.
My salesman Mr. Greg Miller was very nice, helpful and enthusiastic about making my buying experience pleasurable. It took a while to get back to him because of my work schedule and the fact that I live in Albany, but he was very patient and was ready to make the sale happen for me. They didn’t have what I wanted on the lot, I told him what I wanted and he made it happen. I had no issues and got exactly what I asked for. The staff was very nice and helpful, a pleasant atmosphere to be in. Very pleased with my 2024 Acura MDX. Thank you Greg Miller, riding towards my retirement with a smile. ,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Greg Miller for a wonderful and pleasant buying experience, you have made my dream car an exciting reality. I have had my eye on this car for some time and thought I would never get to it. But you made it happen for me with time, patience, kindness and keeping in touch by email or phone.
Helen, we were absolutely delighted to read your kind and glowing words about your recent experience with our sales representative, Mr. Greg Miller, and your new 2024 Acura MDX purchase. Thank you for taking the time to share your feedback. It's wonderful to hear that Mr. Miller went above and beyond to ensure your buying experience was a pleasurable one. We understand that life can get busy, and we appreciate your acknowledgment of his patience and dedication to making the sale happen, despite the distance and time constraints. At Proctor Acura, we strive to accommodate our customers' unique preferences and needs, and we're thrilled to hear that Mr. Miller was able to source the exact vehicle you desired, even if it wasn't on our lot. We take pride in our ability to provide tailored solutions and excellent service. Your positive comments about our staff and the atmosphere at our dealership warm our hearts. Creating a welcoming and pleasant environment for our customers is a top priority, and we're thrilled to have succeeded in your case. We hope you enjoy your 2024 Acura MDX, and it's our pleasure to know that you're "riding towards retirement with a smile." If you ever have any questions, need assistance, or want to share more about your experience with us, please don't hesitate to reach out. Thank you for choosing Proctor Acura. We look forward to serving you in the future!
I had a top-notch new lease experience with salesperson
I had a top-notch new lease experience with salesperson Robert Durand, who made the process easy, and spent time reviewing options that were best for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is fantastic to hear, Terri! It's always a pleasure to work with knowledgeable and helpful professionals like Robert Durand. Their commitment to making your lease experience smooth and tailored to your needs is truly commendable. Thanks for sharing your positive experience!
It was a pleasant experience.
It was a pleasant experience. Everyone was professional, helpful & friendly. The dealership is great. No issues at all. The work was performed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is wonderful to hear, Sarah. Thanks so much for sharing your experience and for choosing Proctor Acura!
Very good buying experience.
Very good buying experience. Greg was very helpful and knowledgeable throughout the buying process. We live out of state, and this was not an issue. I highly recommend Proctorc Acura
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your positive buying experience with Greg at Proctor Acura! It's great to know that even living out of state wasn't an issue, and Greg's helpfulness and knowledge made the process smooth. Thanks for the recommendation – we appreciate your trust in us!