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Proctor Acura

(470 reviews)
Visit Proctor Acura
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (850) 786-2768 (850) 786-2768
Used (850) 786-2800 (850) 786-2800
Service (850) 786-2771 (850) 786-2771

Reviews

(470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Proctor Acura from DealerRater.

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Always happy with Proctor dealerships. Have had 3 Honda...

Always happy with Proctor dealerships. Have had 3 Honda Accords, a Subaru, and now Acura MDX. Always a good experience, from purchase thrust service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been a customer of Proctor Acura for 20 plus years...

I have been a customer of Proctor Acura for 20 plus years and I have always been very pleased with the quality of their service. Everyone in sales, service and administration has always been very professional and courteous. I have never dealt with another dealership that compares with your standard of excellence. Sincerely, Satisfied Customer Stephen Cutshaw

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Staff is very friendly and service was great! When I was...

Staff is very friendly and service was great! When I was there they had a service rep out so they were really busy. Another person from another department stepped in to help. My car was taken in about 30 minutes after my appointment so it took a little longer than I was told. This is the first time I have waiter longer than I was told but I was fine with that. Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was my first service for this car and it was great....

This was my first service for this car and it was great. My appointment was at 1:30 and when I pulled into the dealership, there was a long line and I thought to myself. “Oh no, this will take forever.” But, they took my car in exactly at 1:30, serviced my car and finished the car exactly at the time they promised. Also had the hand car wash which was great! I only had one question about my car, and they had a products person come over and explain to me what the “issue” was (an update to my system). The service person continued to update me throughout the time that I was there and that was greatly appreciated!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Really appreciated the quick and efficient service from...

Really appreciated the quick and efficient service from Chris and the other members of the Service department. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff is very friendly and welcoming and provide...

The staff is very friendly and welcoming and provide prompt and quality services. I always have a great experience when I am there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service rep stepped in where my assigned rep was...

Service rep stepped in where my assigned rep was unavailable, he was the only one working at the time I was there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love Proctor Acura. I live in Georgia but make the trip...

I love Proctor Acura. I live in Georgia but make the trip to Tallahassee, Fl. to buy and get my car serviced. We've always had a very good experience when coming to Proctor Acura. Tony Bellomio was my first Acura sales person ( 1996). He found the color and style I wanted and had them when we got there. To me that is the most important thing; getting the customer what she wants.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I love the Acura Dealership I have A Acura TSX 2014 it's...

I love the Acura Dealership I have A Acura TSX 2014 it's the best car I've had .I love the smiling face as following people like Me.Donnie Young he's great I buy my first car from him when I was a teenager. Christopher Stone he's very generous and very nice and very pleasing, pleasant and has a great attitude treat you with great care . I will be glad to tell everyone about my great experience with Acura Dealership Thanks for a you do servicing my vehicles I'm greatful for safe service. Ms. Wright

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have been a customer with Acura for over fifteen years...

I have been a customer with Acura for over fifteen years . The reason I continue to buy my cars from them is the excellent automobiles and the excellent customer service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.