Joe Cooper Ford of Shawnee

Like most large dealerships you can’t believe anything they say. 6 hour round trip to go look at a car. The salesman encouraged me to make the drive so they could look at my trade in and I could test drive there’s. 2.5 hours into my trip I got a text that the car sold. Didn’t even have the guts to call and tell me. Poor service and salesmanship. I will never buy from Joe Cooper dealerships after this experience.

My wife and worked with Tara Humble and had a good experience buying the vehicle we found on their website. Ask for Tara Humble if you need a vehicle. She will treat you well.

Phone calls to a salesman Blaine, about a used car, filled out the info online , he said my friend definitely qualified, come on down. Drove from Tuttle Ok to Shawnee to be told no, we didn't qualify. Hate being lied to an embarrassed .. with Blaine shrugging his shoulders and saying it was his boss fault. No he was the one that said we qualified and told us to make the drive.

Tara Humble did a fantastic job with what I needed/wanted. She found a perfect fit for us and even got our payments lower than why we originally said. We left comfortable and protected in our new ride!

We purchased a 2017 Cadillac and literally 2 days after we got it the it wouldn’t turn over and said service transmission. I called our sales person and told him hey this vehicle isn’t starting and when it’s jumped says service transmission. Was supposed to get a call back never did. Took care to Cadillac had to get $1100 of work on the transmission and the battery and alternator were bad even though we were told the vehicle was fully inspected and all service was performed there from the original owner who bought it there. Will never do business with them again

Looked at trading for a new or used truck. Got lied to by sales woman about price. Tara had no idea what she was doing ! Had my truck serviced there. I will never go back there ever ! They pretty much had no customers. Now I know why,

Was instrested in purchasing a car was sent a video of the car saying nothing was wrong with it by a sales man named Kevin Fryer schedule an appt. to come from the City to Shawnee, OK I explained to him what I was needing and looking for and what I was trying to spend on a car and that I am single mother of 3 girls and also pregnant with my 4th girl so it was very important that I get a car and were they willing to meet in the middle to make a deal on the price Kevin the sales man called me back and said today was my lucky day because due to the covid-19 their sales have not been great the car was 2008 Ford XLS Escape they lied about the car the engine was covered in oil where there was an oil leak and the oil was causing the car to have burn smell and the car was smoking and the was cutting off while driving which is very unsafe for a pregnant woman and 3 little girls this world has gotten very cold and evil DO NOT BUY A CAR FROM THEM

Kevin Frye was an outstanding salesman. He took the stress out of the process and took excellent care of us. He was personable, thoughtful, and respectful toward everything we needed.

Joe Cooper Ford of Shawnee. Promised high, delivered low. Got the almost deal I wanted on a new 2020 F250. They fudged some numbers on their behalf. Had an issue with salesman about service issue and after buying a new truck they put me at the back of the line. They got their money so I was no longer a priority. They lack good customer service and overall people skills. I'll never buy from them again. I will say that the Joe Cooper of Edmond, great people, great customer service. I've bought several trucks in Edmond and never had an issue. Lesson learned.

Very transparent negotiations. Lindsay Bryce was an outstanding salesperson, and the sales manager was reasonable in negotiations. I am very satisfied with the value I received and the way I was treated. There was no pressure. I recommend this dealership for an open and fair deal.