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Joe Cooper Ford of Shawnee

(54 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 464-3704 (888) 464-3704
Used (888) 464-4150 (888) 464-4150
Service (888) 467-4918 (888) 467-4918

Reviews

(54 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Cooper Ford of Shawnee from DealerRater.

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Friendly Help Staff

Bought used F-150 after online contact. Friendly and helpful sales staff. Would shop there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic dealership

Great staff, great management team and an outstanding service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Bought a new F150. They worked with my needs very well. Made sure I got the payments I wanted. Very friendly staff and great environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

Enjoyed speaking with Austin Copeland at Joe Cooper Ford. He wasn't pushy. He listened to what we were looking for and I didn't feel like we were trying to be sold. The manager did a good follow up and while we didn't leave there with a new car, felt like we were offered good values; it was just more than we were wanting to spend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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James Smith

It was a great experience. Ken Edwards was very courteous, knowledgable, and professional. As was Candace Eubank. They catered to my needs and desires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service provided and a very short waiting ti

I purchased a used f250 recently. While still under factory warrant I felt it needed to be checked out. I called the service dept at Joe cooper ford in shawnee to schedule a time. When I pulled in the service manage Tommy came out and filled me in pretty quickly of its required service, it's history of service and I was made to feel comfortable about my recent purchase. The service dept. performed all the checks, updated the computer on the truck, made me a spare key, and even served up coffe and donuts while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Had a Blast

Had a great time. Would not hesitate to buy from them again. I enjoy haggling with the salesmen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Clean Friendly service

Ken was friendly and answered our questions respectfully

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful service all aound

The sales staff was very informative and very friendly. Had a great experience here compared to the other three dealerships I visited today. Thank you for not being pushy and listening to our needs! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Focus

Really good attention to what we needed and it was a good experience. We already had purchased several cars from this dealership and have had good experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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