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Bob Tyler Toyota

(583 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 12:00pm–6:00pm Closed

Reviews

(583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best customer service!

Mike and his team made my car vying experience great. Mike and Tony were very helpful and took their time to ensure that I was happy with my purchase. Thank you guys for going all out for me and my family. Outstanding customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Claudio was Awesome!

Had a great experience today buying a Prius. Claudio Nati was very friendly and attentive. Worked to make sure we were happy with our purchase. Will definitely buy from them again. Thank you, Claudio! Ciao!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Sales Experience

Best new new car buying experience ever. Had exactly what I was looking for at a great price. sales team awesome! recommend them. Roll Tide

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jeff DiGuilio

Jeff DiGuilio was very helpful and made buying a car fun! We appreciate all your help! Thanks for going the extra mile! Thanks Jeff! You're awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I'll be back!

I'll set the scene... we had spent 3 days fighting with other dealerships. My wife didn't even want to get out of the car she was so frustrated. Brandon met us in the parking lot and greeted our scowls with a friendly smile. He promised that he would do his best to put us in the vehicle we wanted at the price we were hoping for. He came through and we drove away in a new Camry at a great price. I've purchased 2 vehicles from them in the past year, and I don't plan on going anywhere else in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience!

Brandon Gonzales was outstanding! He provided excellent service from the time I walked in to inquire about a new car all the way until the deal was closed. He took his time with me and went above and beyond to make sure he explained everything to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

IT WAS AWESOME!!!!

Chris Jenkins was AWESOME! He gets things done!!!! He said he would make this happen for me and he did. WHOOP WHOOP!!!! Thank you Chris Jenkins, you are the man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Avoid Bob Tyler at any cost!

Just been there for a oil change, this is the second time today. It was busy this morning, so I wanted to make appointment, but the service person told me I could just come by later today. So I did, and it was a mistake. Let me tell you what's wrong about Bob Tyler Toyota. Their slogan Fast fair Friendly and Fun is completely opposite as they are slow and lazy, racist & denominator, unfriendly and absolutely not fun! Bob Tyler is a liar himself. Been here for 7 years, bought car from them with a lot of pain, thought over the years, they will improve, NOT!!! Had I not been pushed by the finance person to buy the crappy service package, I would never ever step into this hellhole! I am almost there, coupon book is almost gone, then NEVER EVER again into any TOYOTA! Another lie you'll hear, shuttle? what shuttle? It's a complete joke. I was told once to wait, it's coming, 30 minutes later I was informed that it's in Panama area and will be here soon. I bought 4 tires that day from them and asked them about shuttle. As I heard they lied, I returned the tires and left!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.

Toyota tacoma

Great service and the truck runs well. I purchased the truck through Brandon Gonzales. The dealership is clean and looks nice. No problems so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership in Pensacola!

My husband and I have bought a 2017 Tundra, a 2016 Sienna, and a 2017 4runner. They have been so much help to us and I swear they make miracles happen here! They helped us trade in out Sienna so we could get lower payments and they went above and beyond! I will recommend them to everyone and continue to go to them for my car needs. PS: I love my new 4runner! It's the best car I've owned so far!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.