Reviews
New car purchase
We made the purchase of our new Honda Accord on Saturday, July 8th. The process went smoothly and despite being quite crowded, the sales team was able to facilitate an acceptance amount of time for completing the sale. I highly recommend Mr. Charles Crownover, as he was thoroughly professional throughout our interaction and extremely knowledgeable of the specific details of the product line. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Kevin Schroeder was great . Easy as could be. This is our 6th Grainger Honda . It is always a pleasant experience at Grainger. Everyone is so pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Department
Clifford was great to work with as always, is definitely a plus to the Grainger Service department. I always look forward to getting my car service at Grainger Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bernard, Thank you for leaving Clifford and our service department this kind review! We're so pleased that you are so content with our efforts, and we hope to see you again the next time you are in need of service!
My visit
I always love coming to Grainger Honda. My recent visit was quick and in a timely manner and Clifford Mills had made me feel welcomed and comfortable during my wait. The whole staff was excellent and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kadiesha! Thank you for your kind review! We're so pleased that you are so content with our service, and that your recent visit was so quick, efficient, and comfortable! We hope to work with you again soon!
Alex and Don are fantastic!!
Alex Moorman and the manager, Don, were tremendous!! I was thinking about a used vs a new car. Wasn’t really sure which way to go. They both spent significant time helping me through the process and I got a great price on a new Accord Sport. I was so happy that I thought about and me and my wife decided to trade our Odyssey EX-L and they gave me an incredible deal on Odyssey Elite. Greg, the finance manager was excellent about getting us finalized quickly and was very friendly!! Very professional and knowledgeable team. Will be back in a year or two to buy again and will be coming for service when it’s time. Thanks again, Alex, Don, and Greg!! Joe and Sara
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joe, Thank you so much for this amazing review! We're so delighted to hear that Alex, Don, and Greg collaborated to find you and your wife the perfect vehicle and that they could provide you with such an efficient experience! We can't wait to work with you again next time, and we thank you for confiding in us to take care of your automotive needs!
Great experience
Ronny Moore is the man! Very knowledgeable and made for a great buying experience. Kept me informed during the process of transporting and accessorizing our vehicle. Would highly recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Matt! Thank you so much for leaving Ronny this recommendation! It's so great to hear that he was so informative and helpful in your recent buying experience, and we hope that you are enjoying your new vehicle!
Myra Lattimore
Clifford Mills rendered professional service . He was very helpful as he explained the work I needed for my vehicle. I would recommend any potential customers or customers to see him for service of their vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to leave this recommendation! We're so glad that you are so happy with the service that Clifford provided you with, and we hope to provide you with the same efficient service again soon!
Customer Satisfaction
Dustin Bailey knew what I needed right away. I told him all of my applicable desires and he ran with them. He really personalized my experience and because of Dustin and many others I happily talk about and refer people I care about to Grainger Honda. Best dealership experience I’ve ever had! The sales manager is also extremely helpful and was ready to assist me immediately in anything I needed. The team overall makes you feel good!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kam, Thank you so much for taking the time to leave this awesome review! We're so glad that Dustin was able to accommodate your needs and help you find just what you needed. It brings us so much joy to know that you think so highly of our team and our dealership, and we feel so fortunate to have earned your recommendation!
I enjoyed the customer service
Lee Walls helped me out a lot and found me a car that was both very reliable and worked with my budget and they were constantly working with me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Timothy, We're so glad that Lee was able to help you find your perfect vehicle, while accommodating each of your needs! We hope to continue working with you in the future! We assure you that we will provide you with the same quality service!
Friendly, Efficient Service
Cliff is always a pleasure to work with. He always welcomes me with a warm hello and ensures I am well informed throughout my service appointment. Southern hospitality at its finest,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase