Reviews
Auto butler
Aubrey did great job checking me in and having the auto butler done in a timely fashion. I really appreciate it and the car looks great. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chris, It's so great that Aubrey took such good care of you and your vehicle during your recent service visit, and that you are so content with the results. We hope to continue to work with you so that we may provide you with the same quality experience in the future.
Great Service!!!
I went in for an oil change and tire rotation. Clifford (can’t remember last name but I can’t imagine there are too many Cliffords at this location) provide outstanding service for my 2018 Odyssey. I would recommend him and any of the staff. I’ve been here 3 times and have been in good hands every time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Earl, Thank you for your kind recommendation. We appreciate you being a returning customer, and we're so glad that we have been able to consistently offer you quality service. We look forward to continuing to work with you in the future.
Grainger Honda Savannah
I always receive top notch service from Grainger Honda Savannah! I appreciate the excellent level of service provided. Thank you, Steve Morgan and customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jan, We appreciate that you have so much trust in Steve and his service. We're glad that our team always seems to offer you top-notch service, and we look forward to continuing to do so in the future.
Service review
Excellent service again from Steve Morgan. Got my oil changed, tires rotated, and several filters replaced and was out of there in less than an hour!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Savannah, Thank you for confiding in Steve and in Grainger Honda to take care of your automotive needs! We're so glad that you are happy with his service once again!
Steve Morgan took great care of my service. Thanks
Steve Morgan has been servicing my car for many years and I appreciate that care he takes with my Honda. I look forward to the same service for many more years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being so confident in Steve and his services! It's great to know that he always lives up to your expectations! We are equally excited to continue working with you in the future!
Oil change / tire needed attention
Clifford Mills was my service advisor. Clifford is a courteous, professional knowledgeable service advisor. He kept me informed about the service being rendered to my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ollie, It's so great to hear that Clifford took such good care of you and kept you informed throughout your entire visit. It makes us so pleased to know that you are so content with your experience! We hope to work with you again in the future.
Grainger Honda was awesome.
One of the sales persons,Eric Brogan was very nice, polite super helpful with answering questions and made us feel comfortable. He worked really hard and was able to get us a good deal on a new Pilot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's so nice to hear that Eric provided you with such a great deal- in addition to an all-around pleasant experience. We hope you are enjoying your new Pilot!
Oil change and backup camera wasn’t working
Took my Honda Accord in for an oil change and also to check the video on the backup camera was t working.James Hammond was the most helpful gentleman.The backup camera had to be replaced so that meant another trip to grangier.James went out of his way and went to another dealership and got a new camera for my car so I woundnt have to make another trip.He is one special person,kind and very courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Betty, Thank you for taking the time to leave us this review. We're so glad to hear that James went out of his way in order to make your experience so hassle-free! We know he will be so pleased to hear of your kind words!
Happy Customer
Kevin Schroeder was very helpful and knowledgeable in assisting us with buying a new car. He intently listened to what our needs were and is a valuable asset to Grainger.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's so great to hear that Kevin was so helpful in accommodating your needs and finding you exactly what you were looking for! We hope that you are enjoying your new vehicle, and we hope to see you when it is ready for its first service.
Misshap fixed
I took my truck in to get a tire plugged and when it was finished they parked it . It was an extremely windy day and one of the signs blew over on my truck and scratched it pretty bad. I didn't notice it that day but brought it in the next morning and James Hammond took over from there. They put me in another Ridgeline and took my truck to be repaired. James Hammond kept me up to date about the progress of my repair. It was a freak accident and Grainger Honda made it right for me. Thank you James Hammond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lisa, We're so glad that James was able to make things right and resolve this unfortunate issue for you! It's so great that he ensured that you were well taken care of during the repair. Please let us know if there is anything else that we can do to assist you in the future!