Reviews
Always great customer service and car service in general.
Always great customer service and car service in general. Very communicative and timely. They are honest and upfront with questions or recommendations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Salesmen was great he really was patient and helpful
Salesmen was great he really was patient and helpful during this process, highly recommend him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
I had my oil changed with them.
I had my oil changed with them. Easy to make a appointment online. When I got there they did a speedy check in, an for a Saturday morning appointment thought I'd be there all day but was happy it wasn't. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Robert at World Ford was awesome!
Robert at World Ford was awesome! He got me in and out and it was a smooth process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chris, thanks for your praise and kind comments about Robert. If you have any further questions, please give us a call. We're always happy to help!
Super friendly and quick car repair.
Super friendly and quick car repair. Everyone was very professional from start to finish. I would highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Bryan got me checked in, kept me updated, made some
Bryan got me checked in, kept me updated, made some service recommendations, answered all my questions and got me out the door very quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Bryan. If you have any further questions, please give us a call. We're always happy to help!
World ford assisted me in finding the right vehicle to
World ford assisted me in finding the right vehicle to suit my needs. They gave me a fair trade value for my vehicle as well. The paperwork process for financing through my current financial institution was seamless. Marco Barlow was great to work with. He assisted me in every step to find the vehicle I was interested in and assisted with any questions or concerns I had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff member Marco to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!
My application was for 12 noon, and I was out at 1:05
My application was for 12 noon, and I was out at 1:05 that was the fastest service I've had recently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Carol, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great experience as usual, the staff are always pleasant
Great experience as usual, the staff are always pleasant and helpful. The facility is clean and easy to navigate. The report at the end is informative and transparent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
Great service and explained everything thoroughly.
Great service and explained everything thoroughly. Very fast and friendly. In and out quickly and had great communication with a smile. Would recommend for service. We
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!