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Hendrick Honda

(5,382 reviews)
Visit Hendrick Honda
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 1:00pm–5:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 401-3741 (888) 401-3741
Used (877) 593-2063 (877) 593-2063
Service (877) 620-0793 (877) 620-0793

Reviews

(5,382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda from DealerRater.

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Diagnosing a Potential Issue

I am very impressed with high ethics displayed by Jeffery Smith at Hendrick Honda. I had an impression that the engine in my Honda Accord 2002 produced unusual noise when started cold. The matter was examined, fortunately no issues were detected. The dealer did not charge for that work. I will definitely continue using services of this dealership, whom I can trust!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Peter! We value our customers and ensure that their vehicles are in prime condition for you and your family!

Great service, waiting area and staff

Jeff Nall and team did a great job in getting me I in and out quickly. My 60,000 mile service went quickly, I was able to get work done on-site using free wi-fi and they even repaired my tire for cheap. As always, only the best from hendrick. Great job Jeff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Garret for sharing your experience with us! We're happy we could get you back on the road safely, and with some work done too!

A great and very professional experience!

Buying our new Honda Fit was enjoyable from the time we entered the showroom until we drove off the lot with our new car! Our salesperson Sam Fisher did an excellent job in locating the car we wanted, explaining all of the features and working with us in finalizing the deal. His Manager, Sean McLane, was outstanding in providing answers and working with Sam to be sure everything was covered. He made it obvious that selling a car is a team effort. Jim Loebrich, Business Manager, covered all the bases in a very professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Ken! We love the new Honda Fits, and we hope you're enjoying yours just as much!

Scott Wendel

Appreciate Scott Wendel, Service Consultant. He really takes care of me and my Honda. Am a senior citizen and appreciate his guidance. That Honda is very important to me. A Hospice worker / volunteer. My patients depend on me! Charles H. Elligson Honda Customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Mr. Elligson for sharing your experience with us! Our service consultants pride themselves on being the most knowledgeable and friendliest around, and we're glad you agree!

I got the car I wanted, it took some time.

Joasph Walker tried very hard to help me get what I wanted. Thanks Carolyn Lee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Carolyn! We're glad to here Joseph helped you get exactly what you wanted!

Good Job

Wes Long did a good job for me coordinating a factory warranty repair on engine performance, and a recall for the fuel pump. I'll go back there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Great to hear Morris! We're glad Wes could help you and your Honda get back on the road safely!

I <3 Gus and Vickie

I have leased two cars from this dealership and return there for all maintenance and repairs and everytime I make a visit they manage to go above and beyond to exceed my expectations and make every visit more enjoyable than the last. The staff there is absolutely top notch, I've never experienced service of their caliber at any other Honda dealership and encourage all prospective buyers to visit this dealership.. And when you do, you need to find Gus Forbes and Vickie Athey. Thank you guys for always being extremely helpful and for looking out for me! I appreciate all that you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We heart you too Michelle! Thank you for your business, and for sharing your experience with us. It's customers like you that keep us going at such a high caliber!

Thanks Honda :)

Thank you Dave Thomas for the Great Service on my Honda CRV !! And Thanks for being so personable and taking time to talk and share a laugh .. You made my Saturday! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That's a great story, thanks for sharing! At Hendrick Honda, we pride ourselves on staying connected with our customers, because they're more like family. We look forward to seeing you at your next visit!

Honda Odysee/Ned Hindi

I purchased a Honda Odysee at Hendrick Honda on South Blvd. the car Salesman I had the privilege of working with was Ned Hindi. I couldn't have asked for a more faithful, honest, man of integrity than him to sale me a car. You are always wondering "is this car salesman trying to finagle me or is he real" well Ned Hindi is real, and I encourage you if your going to buy a car please go and see Ned at Hendrick Honda on south Blvd in Charlotte NC you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Accident Repair

Darren at Hendrick Honda was so supportive. He kept us well informed during the entire repair time. The repair work was awesome. The car actually looked better than before the accident. I would highly recommend that anyone use the repair facility at Hendrick Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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