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Coconut Point Ford

(1,513 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 494-8374 (239) 494-8374
Used (239) 260-9562 (239) 260-9562
Service (239) 676-3960 (239) 676-3960

Reviews

(1,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coconut Point Ford from DealerRater.

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Outstanding service

Excellent service. Would recommend Coconut Quick lane service to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

My service advisor Brain Kline is without a doubt the best person to deal with for service of your vehicle, the tech do an excellent job on repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joseph, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

My great sales man Paul !

I needed a truck in a hurry at the last minute when leaving on a trip because of vehicle trouble. Paul my salesman came through to make the experience quick and painless. He truly made my day better that started out very bad. Can?t thank Paul enough for taking care of us on this day. Thank you Paul !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Coconut Point Ford

Good service Had oil changed, filter and tires rotated. Very fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear it, Michael. Thanks for the five-star ratings!

Quick Lane at Coconut Point Ford

I went for a routine oil change. The service was finished on time. The service advisor, Russell, was courteous, professional, and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joe, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Service department fixed an issue on my car. Stayed after...

Service department fixed an issue on my car. Stayed after hours to get it done the same day. Many thanks for a job well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service

Always experience great customer service, clean facility

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

New truck purchase

No high pressure sales. No stress purchase. Trade in was what I expected. In and out in less than 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad you had a great truck-buying experience. Thanks for your kind words and until next time, safe travels!

F-150

Great service who are willing to work for and with you. Got a great truck and happy with my experience there at coconut point ford dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Service on 2019 Ford Mustang

Service completed very timely and communication from service writer was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!