Skip to main content

Coconut Point Ford

(1,511 reviews)
Visit Coconut Point Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 494-8374 (239) 494-8374
Used (239) 260-9562 (239) 260-9562
Service (239) 676-3960 (239) 676-3960

Reviews

(1,511 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coconut Point Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Very good sales experience.

Very good sales experience. The salesperson explained the vehicle's technical features. I got what I wanted for a fair price. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Clifford, thank you for leaving such a great review and high star rating. We hope you continue to choose Coconut Point Ford for all your vehicle needs! Take care!

Can’t say enough about the commercial sales person Tony

Can’t say enough about the commercial sales person Tony Lombard. He was patient with us as we are working through some health issues here. We will DEFINITELY return in the near future for another vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very great place to buy a vehicle this makes 12 for us ,

Very great place to buy a vehicle this makes 12 for us , I will never go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Steve Heinking is my go to & never fails!

Steve Heinking is my go to & never fails! I feel safe leaving my vehicle with them because of Steve.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

15 word wouldn’t express the disappointment!

15 word wouldn’t express the disappointment!!! Will never recommend you guys! I told you what was wrong with my car and you tell me I need a new engine for $17,300. Shame on you !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Working with them since 2016 and have bought 2 trucks

Working with them since 2016 and have bought 2 trucks from them and they helped me with a 3rd that they didn't even sell me! Recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An easy, pleasant experience at the dealership.

An easy, pleasant experience at the dealership. Great service and attention from our salesperson Vinny.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent, timely, scheduled and performed as they said.

Excellent, timely, scheduled and performed as they said. Thank you, answered the phone, scheduled quickly, did the repair while I waited within 2 hours as they said. Great waiting room. Even had a desk that I could work from while waiting, had internet. Perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Runs like a well-oiled machine.

Runs like a well-oiled machine. All of your team members did a fantastic job, especially my salesman, MARK. My overall experience was EXCELLENT. Look forwards to future encounters being it service and future purchases. Thank you, John

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the 5th vehicle I have purchased from Coconut

This was the 5th vehicle I have purchased from Coconut Point/Galloway over the last 18 years. Got screwed even harder this time than the last time. Guess I just don't learn my lessons well. The salesman will look you in the eye and lie to you to make the sale. They don't care about anything other than making the sale. Customer service for a 5 time customer, HAH! They could care less. After screwing me over on my trade, I simply asked for a 2nd key fob for a used 2023 F-150 Lariat I purchased. "Oh, you can buy one" they said. Now as I referenced above, I may not be the brightest bulb on the string, but I'm pretty sure the guy that traded that leased vehicle in was charged for not returning the 2nd key fob, but I now have to purchase the other one. Thanks for nothing! The salesman looked me in the eye and said," that's the most we can give you for your trade, that's what we're selling them for". Then put it on their lot for $10,000 more than what they gave me. Now, I understand they need to make a profit, but $10,000 profit? Plus, the probably $10,000 the made on the one I purchased. I get it. They are in business to make money, but $20,000 on one deal without throwing in a 2nd key fob is just pure greed. Not as if they will care, but I think it is safe to assume I will not be purchasing any more vehicles from these dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.