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Coconut Point Ford

(1,513 reviews)
Visit Coconut Point Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 494-8374 (239) 494-8374
Used (239) 260-9562 (239) 260-9562
Service (239) 676-3960 (239) 676-3960

Reviews

(1,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coconut Point Ford from DealerRater.

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People were very nice and friendly, facility is great but

People were very nice and friendly, facility is great but the flyer we received was just false advertising and frankly borderline illegal. Trade value was $8k less than flyer, there was no additional $9k incentive as advertised and the 1.9% APR financing advertised was not available. Wasted two hours at the dealership to receive nothing as advertised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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CLOSE TO WHERE I LIVE.

CLOSE TO WHERE I LIVE. FAST IN AND OUT. QUICK OIL CHANGE & ROTATION. GREAT CAR WASH.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience with Coconut Point Ford was excellent.

My experience with Coconut Point Ford was excellent. All areas of the purchase process from initial contact, to meeting with the sales representative, the General Manager and the finance manager were all positive experiences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Patricia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Coconut Point Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

The oil change center manager Dylon was very concerned

The oil change center manager Dylon was very concerned with any issues and took care of any problems I did have

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The repair department and management is Very attentive to

The repair department and management is Very attentive to its customer needs throughout the repair process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our experience at Coconut Point Ford for exceeded any

Our experience at Coconut Point Ford for exceeded any previous car dealership interaction we have ever had , PERIOD ! Tom Spicer our sales person was nothing short of a superstar. He made to experience both friendly and educational. Never pushy a complete professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brought my SD 250 truck in for tire repair.

Brought my SD 250 truck in for tire repair. Advisor Steve Larame met me on arrival and started the process. He was polite, very knowledgeable, and very professional. The tire repair was for a nail in the tread of tire. Steve had looked up my truck service information found my Ford Tire care plan and started the repair process. Upon starting the nail removal it was determined the tire could not be repaired. Must be replaced. Steve with his knowledge of the process quickly got necessary photos and other information together, subsequently getting Ford Tire care to authorize a new tire replacement. Coconut Point Ford had a new matching tire in stock. The job was done that day. Steve Larame made happen! He made my Quick Service experience outstanding. Steve is a great professional representative of the Coconut Point Ford Service Department. A job well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Drew and his crew are really great to work with.

Drew and his crew are really great to work with. Always on time and very efficient. I really appreciate their service. Recommend them without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

GREAT SERVICE DEPARTMENT.

GREAT SERVICE DEPARTMENT. VERY KNOWLEDGIBLE ON CORRECTING PROBLEMS. FAST IN AND FAST CHECK-OUT. WOULD RECOMMEND.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our experience at Coconut Point Ford was a pleasant one.

Our experience at Coconut Point Ford was a pleasant one. Going into car dealerships can be painful, however David Socci (I may be misspelling his last name) at Coconut Point Ford made the experience a good one. No pressure, he listened, assisted, and was a total professional. The after sale experience has been excellent as well. My wife and I are totally satisfied with the entire experience and would highly recommend Coconut Point Ford to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.