Reviews
People were very nice and friendly, facility is great but
People were very nice and friendly, facility is great but the flyer we received was just false advertising and frankly borderline illegal. Trade value was $8k less than flyer, there was no additional $9k incentive as advertised and the 1.9% APR financing advertised was not available. Wasted two hours at the dealership to receive nothing as advertised.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
CLOSE TO WHERE I LIVE.
CLOSE TO WHERE I LIVE. FAST IN AND OUT. QUICK OIL CHANGE & ROTATION. GREAT CAR WASH.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Coconut Point Ford was excellent.
My experience with Coconut Point Ford was excellent. All areas of the purchase process from initial contact, to meeting with the sales representative, the General Manager and the finance manager were all positive experiences.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patricia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Coconut Point Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
The oil change center manager Dylon was very concerned
The oil change center manager Dylon was very concerned with any issues and took care of any problems I did have
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The repair department and management is Very attentive to
The repair department and management is Very attentive to its customer needs throughout the repair process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience at Coconut Point Ford for exceeded any
Our experience at Coconut Point Ford for exceeded any previous car dealership interaction we have ever had , PERIOD ! Tom Spicer our sales person was nothing short of a superstar. He made to experience both friendly and educational. Never pushy a complete professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brought my SD 250 truck in for tire repair.
Brought my SD 250 truck in for tire repair. Advisor Steve Larame met me on arrival and started the process. He was polite, very knowledgeable, and very professional. The tire repair was for a nail in the tread of tire. Steve had looked up my truck service information found my Ford Tire care plan and started the repair process. Upon starting the nail removal it was determined the tire could not be repaired. Must be replaced. Steve with his knowledge of the process quickly got necessary photos and other information together, subsequently getting Ford Tire care to authorize a new tire replacement. Coconut Point Ford had a new matching tire in stock. The job was done that day. Steve Larame made happen! He made my Quick Service experience outstanding. Steve is a great professional representative of the Coconut Point Ford Service Department. A job well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Drew and his crew are really great to work with.
Drew and his crew are really great to work with. Always on time and very efficient. I really appreciate their service. Recommend them without hesitation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GREAT SERVICE DEPARTMENT.
GREAT SERVICE DEPARTMENT. VERY KNOWLEDGIBLE ON CORRECTING PROBLEMS. FAST IN AND FAST CHECK-OUT. WOULD RECOMMEND.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience at Coconut Point Ford was a pleasant one.
Our experience at Coconut Point Ford was a pleasant one. Going into car dealerships can be painful, however David Socci (I may be misspelling his last name) at Coconut Point Ford made the experience a good one. No pressure, he listened, assisted, and was a total professional. The after sale experience has been excellent as well. My wife and I are totally satisfied with the entire experience and would highly recommend Coconut Point Ford to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car