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Bob Ruth Ford

(1,954 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,954 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Great service

Wonderful service. Great selection. And luis broke everything down in a way that was very easy to understand and wasn’t pushy. Happy we went with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jenni, thank you for your wonderful response to the quality of service Luis provides! At Bob Ruth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Great Sales Team

My wife and I had a great experience buying our truck at Bob Ruth Ford. Brandon Parker helped us out with a flawless purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Dan, thank you for your wonderful review! We're glad we could assist with your purchase, and we hope you continue to choose us for all your vehicle needs. Thanks again!

Excellent Experience, Will be back!

Stopped in on a busy Saturday morning to look at a few different vehicles. Dave Galaspy was awesome to work with! He showed us every vehicle we wanted to see, no pressure to buy, and he truly did treat us like family. Looking forward to dealing with Bob Ruth Ford and Dave in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleased! Smooth process! Great Truck!

Very business-like process with little pressure! I had been in the market for an F150 for a couple of months and finally knew exactly what I wanted. To be sure, I was under no time constraint to get a deal done. I was able to shop around at the millions of Ford dealers in my area. The Bob Ruth salesman, Tom Smith, worked patiently with me presenting his best deal and working with me when I came to him with an other offer from another dealer. I am confident that I got the best deal on the truck that I wanted from Bob Ruth. This is my third F150 and my fifth Ford truck, and I am pleased to no end with my new "baby." I would definitely recommend Bob Ruth Ford if you find yourself in the market for a new or pre-owned vehicle (I know that I am a bit positively biased toward Ford trucks, but that bias has been earned). Thank-you Tom!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Steve, thank you for your kind words and congratulations on your new F150! We're glad you had a great experience with Tom. Please don't hesitate to reach out to us if there's anything more we can do!

Salesman

Jordan was very nice, efficient and knowledgeable and was able to get us into the car the same day. I would gladly deal with him again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jordan, we're pleased to hear everything was completed to your satisfaction! Thank you again for choosing Bob Ruth Ford, and we hope to see you again soon!

Dealer review

The dealership and all sales people were very professional and they worked out the right deal for me and the time frame was just under 3 hrs never heard of when buying a car I would totally recommend Bob Ruth Ford to anyone looking for a new or used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, it is great to read such wonderful comments about your recent experience with us! At Bob Ruth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Best Car Buying Experience

I had a great car buying experience at Bob Ruth Ford. Brian Crespo and Rob Dell went above and beyond to make sure I got a great deal on the Honda Element I purchased. True professionals. I would highly recommend stopping in if you are out searching for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Trent, we?re happy you had a great buying experience with us! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

Superior service

We will never go anywhere else. You are not treated like you are just another sale to them. Beautiful vehicles, huge selection, the best service anywhere!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kim, thank you for your kind words and congratulations on your new vehicle! Enjoy your new vehicle and if you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Easy transaction

Was an easy transaction. I had to wait until my total loss money came in, they were nice enough to let me use the car meanwhile on a dealer tag so that I could get to work ect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Serena, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great service!

Big thank you to Brian Crespo for getting me out of my old car and into what I wanted! Staff was very friendly and always made sure everything was being taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Danyelle, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!