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Bob Ruth Ford

(1,954 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,954 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Ford Escape

I needed a car and was referred to Tom Smith at Bob Ruth ford. He showed me a few options and I picked out a used Ford Escape. Came back the next day to pick it pu.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Courtney, thank you for your kind words and congratulations on your new Escape! Tom is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new Escape, we will be more than happy to assist you! Safe travels!

Excellent, no pressure sale!

Had a great experience working with Dave Galaspy on the purchase of my 2016 Nissan Rogue! Looking forward working with Dave and Bob Ruth Ford in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Christine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! Safe travels!

Great Experience

Just bought a used 2014 Ford Focus from Bob Ruth Ford. Very quick and very affordable price. Sales consultant Devin Traverso was great to work with.Would Recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joe, thank you for your kind words and congratulations on your new Focus! Devin is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Nat, the service representative

The best service rep I have ever worked with, a total professional, This is my second explorer and he has been my go to person from day one. always goes the extra mile to make sure everything is ship shape. can't imagine working with anyone else, living out of the area he makes scheduling appointments workable for me. NOTE I didn't check pricing because all work so far was under warranty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Doctor

Lots of cars to choose from and Jeff the salesman made the whole process EASY! No high pressure sales, just a simple easy solution. Thank you Bob Ruth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mark, thank you for your kind words and congratulations on your new vehicle! At Bob Ruth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

JD at Bob Ruth Ford

I went into Bob Ruth Ford today looking for a new vehicle. JD helped me pick out the right car. I was very satisfied with the knowledge and service that I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're glad JD was able to assist you in finding the right car! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

Great place

They were great! Got me into a reliable used car for a good payment. Tom walked me through the process to get approved on a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jacob, we're happy to hear you had a great experience with Tom! If there?s anything else we can do to assist you, please don?t hesitate to reach out. Thanks again for your business!

Tom was great

Looked at a few used cars and this place has a huge selection. I picked out a car and was in and out in about 2 hours. Highly recommend checking them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review of Bob Ruth Ford! We're glad we could assist with your purchase, and we hope you continue to choose us for all your vehicle needs. Thanks again!

Very helpful

Got my F-250 from them. It was a good experience. Tom is a nice guy and very helpful. So was the manager, I can't remember his name. I will be sending people here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mike, thank you for your kind words and congratulations on your F-250! We're glad you had a great experience with Tom. Please don't hesitate to reach out to us if there's anything more we can do!

2019 Ford Explorer

This is the third vehicle that I have purchased through Bob Ruth, they are easy to work with. George Myers sold me all three of the vehicles from there. They did not have the Explorer that I wanted so they got right on it to find the exact one that I wanted. They never tried to get me to settle for less then what I was asking for in my Explorer. Trust me I was very picky, I wanted the lowest miles possible on it because they were going to drive it from miles away (dealer trade). I even changed my mind on color choice. But in the end they got the Explorer I wanted and not once did George or any one else involved show any frustration from my mind changing. Some fine folks out there in Dillsburg, PA at Bob Ruth Ford. By the way with Ford rebates and incentives from Bob Ruth I had $7,000 to put down, that does not include the 5,000 I got from my trade that I was still paying on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.