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Bob Ruth Ford

(1,954 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,954 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Best service!

This place made me feel welcome. My car needed some service only 2 months after purchasing it and I had no hassle. Got in quickly and was kept in the loop what was going on. They even gave my grandson a balloon to keep him busy. Great place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Erin, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you again for your business and we look forward to your next visit! Safe travels!

Luis Rodriguez

Luis was a great help! He was very friendly and not pushy at all, and he helped entertain my son while I was signing paperwork :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 Escape

Came in to look at some options and they had what I was looking for. Tom Smith was easy to deal with and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pre-owned Ford Ranger Purchase

My contact with this dealership was to test drive one specific vehicle. George was great. He represents his dealership well. No sale took place as the vehicle had issues that needed to be addressed. Awaiting a promised call back in regards to action(s) taken on necessary repairs before I make final purchase decision. Its been 2 workdays (not counting the weekend). Any recommendations regarding this dealership would be limited at this time based on my limited contact.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Richard, we really appreciate you taking the time to leave us feedback on your visit! Thank you so much for being one of our valued guests and we look forward to your next visit!

Ziba Topper

Came in to buy a used suv, J.D was very helpful and patient while looking and working out a great deal. Everyone was very friendly and polite and great selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ziba, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Awesome car buying experience

These are awesome folks to work with and I will buy all my cars there from now on. The whole process was quick and simple from beginning to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A rad experience!

Devin really helped us out and made it a smooth buying process. I would definitely recommend Bob Ruth Ford if you're searching for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing dealership

I have to say that our truck buying experience was not very good. That is until Jordyn Bob Ruth Ford our sales man jordyn did everything and anything to help us. EVERYONE at Bob ruth Ford was very respectful and helpful. Heck we even got free food. I think for now on we will be dealing with Bob ruth Ford over anyone!!!! Thanks guys for a stress free and very respectful sale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Daniel, reviews like yours provide encouraging feedback. We appreciate you taking the time to leave such a high star rating! Thanks for your business! Take care!

Ford Escape

JD was a great person to work with! Everything about the experience was excellent. I would definitely recommend this dealership to others. Start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback on your recent sales experience Matt! We appreciate it. Hope to see you again soon!

Buying a used car

The whole process was great and a great experience. JD was a big help. I highly recommend him. Was impressed with everything. Will recommend to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kaymo, our Staff works hard to go the extra-mile for our valued guests! We are glad to hear JD was able to reflect that on your recent visit. We appreciate your feedback and if there is anything else we can do to assist you, please let us know! Take care!