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Bob Ruth Ford

(1,951 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Great Customer Service

Great customer service! Would definitely recommend to friends and family! I would absolutely purchase here again in the future!! Everyone was so wonderful and took time to take care of my needs and expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brittany, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Experience!!

Tony helped me get into a 2019 Ford Fusion after my Focus was totaled! He went over EVERY feature of the vehicle and made sure I knew everything there was to know about my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Antony, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2013 Durango RT

I love love love my 2013 Durango! Thank you Devin! You were great, and got me a great deal. You are our new car guy for any future purchases!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kristin, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Devin is the best!!!

I had the best first time car buying experience from Devin! He got me a great deal and the process was fast. I love love love my 2013 Durango! Devin will be my go to guy for any future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Outstanding

The staff is very friendly. The hospitality is out of this world. Tom Smith is a very nice and consistent car dealer. Very satisfied with my visit and purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alex, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

Vehicla annual inspection

Service Consultant, Nat Tuckey did an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robert, we're happy to hear Nat could take care of you! If there is anything else we can do to assist you, please let us know. Safe travels!

Bob Ruth Service Dept.

This last visit to the service dept. was for State Inspection. Everything went fine as always. All the Bob Ruth employees I had dealings with were very nice and the appointment went smooth. The Technicians explained everything. I would recommend the Bob Ruth Dealership to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bob Ruth ford

Had a great experience purchasing and having my first oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steven, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Replaceing my 24 year old car

I'm so glad I went in to see the cars I saw online. Everyone from Amy who set up my appointment to Ron Rosen my salesman, they were so nice and helpful. I went home with a 2015 Ford Focus, I love this car. I will be taking it there for all my service needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Yvonne, thank you so much for your review! We are so happy to hear that you are loving your vehicle! We look forward to seeing you next time! Best, Bob Ruth Ford

A-OK in my book

It was a great experience buying our Second vehicle at Bob Ruth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we're pleased to hear everything was completed to your satisfaction! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!