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Bob Ruth Ford

(1,950 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome

Quick and easy. Went there looking for a specific vehicle and drove home in that vehicle a little while longer. John Gandolfo was my salesman and I couldn?t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Eric, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Corey McNamara is an awesome sales rep goes above and...

Corey McNamara is an awesome sales rep goes above and beyond every time that I have dealt with him on multiple occasions and have not been less than phenomenal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best dealership experience I’ve ever had. In and out in...

Best dealership experience I’ve ever had. In and out in about 2 hours driving my dream truck home. Couldn’t be happier. Gave a good deal on trade in as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mitsubishi outlander

Bought an suv from here and have had nothing but issues. Its been in their shop 5 times and 3 of those times are a recurring issue. Now I'm not receiving a call back from Rob on how to fix the ones I found with my inspection that they passed in theirs that was done at time of sale. The buying process was not smooth. I waited almost a month for my title to be turned in by previous owner to be able to sign my papers. When I'd call I got multiple different people with multiple different excuses. Corey (my salesman) was pushy and didn't listen to what I was looking for. He tried to push other vehicles when I specifically told a price range and what vehicle I was there to look for. I would not recommend wasting your time and energy buying a car from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ms. Strausbaugh, our management team would like to speak with you in more detail regarding your situation. Please contact Jason Koons of our management team by calling 877-818-1593 so we may assist you further. Best Regards, Bob Ruth Ford

JD very polite and dream to work with. Overall I had an...

JD very polite and dream to work with. Overall I had an excellent experience. I would recommend them to anyone. Very enjoyable experience. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

JD is a great sales person to work with he answered all...

JD is a great sales person to work with he answered all our questions and was very knowledgeable also all the people at the dealership were very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

JD very polite and dream to work with. Overall I had an excellent experience. I would recommend them to anyone. Very enjoyable experience. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cindy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great experience today

JD is a great sales person to work with he answered all our questions and was very knowledgeable also all the people at the dealership were very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rich, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great experience

Happy with the purchase of my 2nd vehicle from Bob Ruth Ford. Big thank you to Devin for his exceptional sales and customer service! Will definitely be returning in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Erica, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2019 Ford F-150

I had a great experience at Bob Ruth Ford in Dillsburg. I worked with Tyler Smith who was extremely knowledgeable and was able to get me into the new Ford F-150 I desired. I highly recommend using Tyler and Bob Ruth Ford for your future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kyle, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!